Reporting Developer

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 

Your Role

• As a Reporting Analyst, you will support the transformation and modernization of reporting capabilities by developing analytics and operational reports that enable the migration from one platform to another.
• You will work closely with business stakeholders, operations teams, and technical experts to deliver accurate, scalable, and actionable insights that support contact center performance and decision-making.
• This role is suited for professionals with solid experience in SQL and reporting development, with Snowflake as the primary technical skill.
• Experience with Tableau and/or Business Objects is highly valued, along with exposure to contact center data and operational reporting.

Your Profile

• 6+YOE working in similar roles to transform complex datasets into clear, actionable insights through strong SQL expertise and a data-driven mindset.
• Snowflake, Business Objects, and visualization tools such as Tableau to deliver scalable, accurate, and business-focused reporting solutions.
• Demonstrate analytical curiosity and problem-solving skills by identifying trends, data quality issues, and opportunities to continuously improve reporting capabilities.
• Collaborate effectively with diverse stakeholders, translating business requirements into impactful analytics while fostering a culture of teamwork, trust, and innovation.
• Adapt to evolving technologies and business needs, showing accountability, ownership, and a growth mindset in delivering high-quality reporting solutions within fast-paced, customer-centric environments.
• Beneficial if they have exposure to working with data/creating reports as it relates to a call center.
• Fluent English level

What you’ll love 

• Empowered Careers with Purpose Work on meaningful projects that use technology to solve real-world challenges.
• Be part of a company that values sustainability, inclusion, and digital equity.
• Contribute to building a better future for people, planet, and society. 

Need to know

This role can be working from any part of Mexico

Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.

At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position.