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Senior Business Analyst
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
YOUR ROLE
As a Senior Business Analyst, your role will be to drive complex, cross‑functional initiatives end‑to‑end, acting as a key bridge between business, product, and technology to shape and deliver valuable solutions.
- Lead complex, cross‑functional feature streams from discovery and elicitation through delivery and post‑go‑live validation.
- Facilitate design workshops, story mapping, and solution‑shaping sessions across multiple pods and stakeholders;
- Translate business needs into clear user stories, acceptance criteria, and functional or technical specifications, running elicitation sessions independently;
- Own and manage the pod backlog with the Product Owner, ensuring readiness, prioritization, and dependency management, while unblocking delivery through hands‑on data and integration analysis;
- Contribute to the BA community by mentoring junior and experienced BAs, maintaining high‑quality documentation, and partnering closely with engineering, QA, architecture, and operations teams.
YOUR PROFILE
- 7+ years of experience as a Business Analyst, including at least 3 years in a senior or lead role, with a strong track record in agile/scrum environments within financial services (cards, payments, or banking preferred);
- Proven experience working in scaled agile setups (e.g. chapter / pod / crew models such as SAFe or Spotify), leading cross‑functional feature streams and representing BA perspectives in architecture and solution discussions;
- Strong hands‑on technical background, including API and integration design, data analysis (SQL), streaming and monitoring concepts, and the ability to investigate issues independently to unblock delivery;
- Full mastery of the core BA toolset (JIRA, Confluence, MS Office, draw.io), with the ability to produce clear, high‑quality documentation and actively maintain standards and ways of working;
- Excellent communication and facilitation skills, a strong ownership mindset, and a collaborative, coaching‑oriented attitude; fluent German is a plus.
WHAT YOU'LL LOVE ABOUT WORKING HERE
- Craft your own career path through continuous learning and personal growth;
- Experience the benefits of hybrid working, offering flexibility and ensuring work-life balance;
- Harness the strength of diverse teams, fostering innovation and inclusive collaboration;
- We offer additional benefits such as 5 weeks of vacation, Employee referral bonus, Company shares program and Annual contribution to a fitness subscription.
Capgemini Switzerland is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, and all offers of employment and promotions are made on the basis of performance, competence and ability.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com
Zurich (Opfikon), CH
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