Intern Salesforce/Low-Code Business Analyst

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR PROJECT

Capgemini's Digital Customer Experience (DCX) practice helps global brands as well as public organizations to understand and implement the right mix of business-focused digital capabilities and innovations following a “Customer-First” approach. Our development teams are responsible for end-to-end enterprise application development process using the newest technologies. They are highly independent, capable in Agile Process and Lean Software Engineering practices. In our daily work, we foster good communication and the culture of feedback. Following the motto “Get the future you want”, we offer a wide variety of learning and personal development opportunities.

YOUR TASKS

• Gather, analyze, and document business and IT requirements for low‑code solutions in line with industry standards.
• Support the design, effort estimation, and implementation of low‑code projects for international clients.
• Assist with day‑to‑day operational tasks within the DCX team.
• Help monitor and maintain data quality across systems.
• Support configuration and setup of applications.
• Stay informed about new low‑code platform features and standard components from a business perspective.
• Participate in additional development initiatives such as mentorship programs and Low‑code Community activities.

YOUR PROFILE

• Currently enrolled in at least the 6th semester of a science, engineering, or business/economics program (e.g., computer science, mathematics).
• Non‑students with relevant skills are also encouraged to apply.
• Full-time availability during the summer break and at least 75% availability during the academic year.
• Willingness to learn Low‑code technologies.
• Basic understanding of process modeling (UML, BPMN).
• Basic knowledge of relational databases and SQL.
• Familiarity with Low‑code or CRM platforms is a plus.
• Strong analytical and problem‑solving skills.
• Good communication and interpersonal abilities.
• Self‑motivation and proactive work attitude.
• Customer-oriented mindset with an understanding of user needs.
• High accuracy, attention to detail, and sense of responsibility.
• Good command of English (B2+ preferred); German is an asset.