Business Application Consultant (Document Management System)

Your role

You will act as a trusted consultant providing functional and technical support for a Document Management System (DMS). In this role, you will support business users, analyse incidents and requests, and ensure smooth daily operation of the application. You can expect close cooperation with clients, exposure to enterprise-scale systems, and opportunities to develop your technical and consulting skills in a stable, international environment.

We are hiring in Wrocław and Gdańsk!

Your tasks

• provide day-to-day application support (DMS platform) in an on-site working model;
• analyse and resolve incidents and service requests;
• support users by understanding business processes and needs;
• work with integrations and external systems via REST APIs;
• perform basic data analysis and troubleshooting using SQL Server;
• support automation and configuration tasks.

Your profile

• experience in application support or business application consulting;
• good knowledge of SQL Server and basic database concepts;
• understanding of system integrations and REST APIs;
• experience with scripting or automation using PowerShell;
• analytical mindset and problem-solving skills;
• good communication skills and customer-oriented approach;
• English at a professional working level.

Nice to have:

• Power Apps, VBA, Python;
• experience with RPA tools such as Blue Prism.

What You'll love about working here?

• Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports card.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
• Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Could, IoT, Agile, AI.  

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.