Procurement Operations Junior Specialist (with English)

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your role

In this role, you will be responsible for processing Purchase Requisitions (PRs) and converting them into accurate and compliant Purchase Orders (POs), ensuring alignment with internal procurement policies and approval workflows. You will monitor and validate PO preparation to confirm that all orders reflect the outcomes of supplier negotiations, meet budgetary guidelines, and comply with organizational and Client quality standards. Acting as a first‑line point of contact, you will provide helpdesk support to internal stakeholders and suppliers, resolving standard procurement‑related queries and escalating more complex issues in line with established procedures. Additionally, you will manage procurement tickets within the ticketing system and maintain regular communication with external suppliers via email and phone to clarify order details, obtain missing information, and ensure timely resolution of issues.

Your tasks

• Processes Purchase Requisitions (PR) and converts them into Purchase Orders (PO) by verifying completeness, accuracy and compliance with internal procurement policies; releases finalized POs for the appropriate approval workflow.
• Monitors and validates the preparation of Purchase Orders to ensure they reflect the outcomes of final supplier negotiations and comply with organizational standards, budget guidelines, and Client quality requirements.
• Provides first-line helpdesk support for internal stakeholders and suppliers by resolving basic procurement‑related queries; escalates complex issues to senior team members following established escalation procedures.
• Manages procurement tickets using the ticketing system and communicates with external suppliers via email and phone to clarify order details, request missing information, and ensure timely issue resolution.

Your profile

• Previous experience in the Operational Procurement/Customer Service/Sales Support at least 6 months.
• Strong communication in English B2 / C1
• Excellent communication and interpersonal skills - very good Customer Service skills and client-focus attitude 
• Proficiency in MS Office, especially Excel; SAP/Ariba experience as an asset
• Ability to manage priorities, deadlines and tasks in order to accomplish goals

What You'll love about working here

• Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports Card.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home thanks to HO package (including laptop, monitor, and chair). Ask your recruiter about the details.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube. 

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.