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O365 Support Engineer (with German)
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your role
You ensure the smooth, reliable operation of our M365/O365 environment and act as a trusted point of contact for both internal teams and external stakeholders. You manage daily operations, support users across Windows and Apple devices, and handle incidents, changes, and service requests. Through system health checks, quality assurance, and alignment with the client, you help maintain a stable, secure, and efficient digital workplace while identifying opportunities for automation and continuous improvement.
Your tasks
- Run standard operations for M365/O365 services.
- Serve as the main contact for internal and external communications.
- Support M365/O365 usage on Windows and Apple mobile devices.
- Handle incidents, problems, changes, and service requests.
- Perform regular system health checks and align parameter updates.
- Ensure deliverables meet agreed quality standards.
- Work closely with the client on operational alignment.
- Identify and propose automation opportunities.
Your profile
- 7–10 years of experience with MS Office / M365 / O365.
- Administrative knowledge of M365/O365 technologies.Strong communication, presentation, reporting, and servant‑leadership skills.
- Problem‑solving and conflict‑resolution abilities.
- Solid Microsoft Windows skills.
- Proficiency in English and German.
What You'll love about working here
- Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.
- Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
- Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies.
- Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
Get to know us
Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.
Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube.
About Capgemini
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.
Warszawa, PL Katowice, PL Gdańsk, PL Poznań, PL Kraków, PL Opole, PL Lublin, PL Wrocław, PL
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