Internship - UX Research and Design

• Uren: 32-40
• Werkplek: Utrecht Leidsche Rijn
• Ervaring: Intern

As an intern in our company, you will contribute to shaping the future of UX by exploring cutting-edge topics such as AI in research workflows, scalable knowledge-sharing, and ethical design practices. Your work will not only support ongoing projects but also generate fresh insights and frameworks that help our teams work smarter, collaborate better, and design more responsibly. In doing so, you’ll make a tangible impact on how we innovate and deliver value across products, services, and business strategy.

Thesis Opportunities in UX Research and Design

Our department is offering a range of thesis topics at the intersection of UX research, service design, AI, and organizational strategy. Explore how design can shape the future of products, teams, and businesses:

• Designing Scalable Knowledge-Sharing Infrastructure for UX Research – Build systems that bridge teams, products, and business strategy.
• Integrating Service Design into UX Practice – Transform a research-focused department into a service-oriented design function.
• From Silos to Systems: Building a Scalable UX Operations Model – Create scalable workflows for research, assets, and communication.
• Enhancing UX Research Workflows with AI – Experiment with AI tools for transcription, analysis, and insight generation.
• Future-Proofing the UX Department – Identify emerging trends and shape practices for the next generation of UX.
  
  
• Designing for Trust: Ethical UX Practices in AI-Driven Products – Explore responsible and transparent UX design in the age of AI.

Whether your interest lies in systems thinking, organizational design, or ethical AI, these topics offer the chance to tackle real challenges and contribute to the future of UX.

Your home at Capgemini

The intern will join our Group IT UX department, a diverse team spread across Sweden, the USA, India, the UK, Austria, and the Netherlands. We mainly work in a remote-first environment, collaborating across time zones and cultures, with your supervisor available online and in person every second week for direct guidance. As part of a team that serves 350,000+ Capgemini employees worldwide, you’ll contribute to initiatives that improve user experiences at scale—driving efficiency, accessibility, and impact across the entire organization.

Benefits

First and foremost, you’ll find yourself in an environment where there is a lot to learn, but also plenty of room to take initiative and shape your own path. You will be part of a supportive and collaborative team culture, where colleagues are eager to share knowledge, help each other, and celebrate successes. Hard work is recognized and rewarded, we often look for opportunities to offer talented graduates a promising career path within Capgemini after their internship.

You will join our global Group IT UX department. We work primarily in a remote-first environment, with your supervisor available online and on-site every second week to guide you in person. As part of a team that serves 350,000+ Capgemini employees worldwide, your contributions will have a real impact on how employees work, collaborate, and experience technology.

What else can you expect?

• A competitive internship allowance of €500 gross per month
• A laptop for your internship assignment
• 1.5 paid leave days per month
• Unlimited access to trainings and workshops via AdvantageYou, MyLearning & Next
• Fun social events and activities with fellow interns

Why are you a fit for this internship?

In this internship, we are looking for someone who is curious, proactive, and eager to learn. You enjoy taking initiative, working in a collaborative team, and are open to feedback. Strong communication skills and the ability to adapt to a global, remote-first environment will help you thrive with us.

Must-haves:

• Enrolled in a relevant bachelor’s or master’s program (e.g., UX, Design, Human-Computer Interaction, Cognitive Psycology, Business IT, or similar)
• Strong command of English (spoken and written), as it is the main working language
• Availability for a full-time internship (32–40 hours per week)
• Ability to work independently as well as in a team
• Interest in UX, design, and/or AI-driven innovation

Get the future you want

That is the promise we make to you, starting from day one. You’ll receive a solid onboarding experience, with structured and transparent growth paths. At the same time, there is plenty of room to deviate from the standard path, explore, and carve out your own journey. From our side, you can count on boundless trust and the support of your colleagues.

Working at Capgemini also means working at the international core of innovation, the top league of technology. We are an employer who not only looks after you, but also keeps a strong focus on the future, where sustainability, diversity, and inclusion play leading roles.

Contact the recruiter

Questions about this vacancy? Contact your recruiter!

Dave Michel

dave.michel@capgemini.com