UX Analytics Lead

The Opportunity

As UX Analytics Lead (Quantitative UX Research Lead) within Group IT, you will play a pivotal role in building a best in class UX organization by establishing and scaling analytics across a portfolio of enterprise products. This is a high impact role at the intersection of UX, product, and data, enabling teams to move from intuition driven to evidence based decision making.
You will transform user behavior data into actionable insights that directly influence product design, user experience, and measurable business outcomes. This role offers a unique opportunity to shape how user experience is measured, understood, and continuously improved at scale.

Your Role

As UX Analytics Lead, you will establish and drive a data informed UX practice, enabling product and design teams to make better decisions based on real user behavior and measurable outcomes.
In this role, you will:
•    Analyze user behavior to identify friction points, usage patterns, and opportunities for UX improvement
•    Translate complex data into clear, actionable insights for product managers, designers, and stakeholders
•    Combine quantitative and qualitative insights to explain not only what is happening, but also why
•    Define, standardize, and evolve UX metrics such as task success, drop off rates, engagement, and efficiency
•    Structure and analyze user journeys and funnels across key enterprise applications
•    Establish success criteria and measurement frameworks for features and product releases
•    Design and support experimentation, including A/B testing and feature validation
•    Build scalable UX analytics practices, including frameworks, dashboards, and best practices
•    Mentor designers and researchers in using data effectively within their workflows

Your Profile

•    5+ years of experience in product analytics, quantitative UX research, or a related field
•    Proven experience partnering closely with UX/design and product teams in product led environments
•    Strong track record of translating data into actionable product or design decisions
•    Hands on experience with analytics tools such as Amplitude, Mixpanel, Google Analytics, or similar
•    Strong analytical mindset with the ability to structure ambiguous problems and define meaningful metrics
•    Experience with experimentation approaches such as A/B testing
•    Working knowledge of SQL, Python, or similar tools for data querying and analysis
•    Experience working within complex or enterprise environments

Your Career

Joining Capgemini means becoming part of a global community where you are empowered to shape your career. We support your growth through innovative projects, continuous learning, and a collaborative environment where technology and creativity come together.
In this role, you will help drive a shift toward data informed UX, directly impacting product adoption, user satisfaction, and operational efficiency. You will play a key role in defining how success is measured and how user behavior informs product evolution across the organization.
Get the future you want. With Capgemini.

About Us

The Capgemini Group is a global leader in partnering with companies to transform and manage their businesses. We do this by unleashing human energy, imagination, and ingenuity through the power of technology, with the goal of achieving an inclusive and sustainable future.
We are a responsible and diverse organization of nearly 336,000+ people, present in over 50 countries, with a rich 57 year heritage. Our clients trust us to address the full breadth of their business needs, delivering end to end services from strategy and design to engineering, powered by leading capabilities in cloud, data, AI, and digital engineering.

About Group IT

At Group IT, we believe that difference drives change. Our vision is bold, and our mission is clear: to empower the business through technology that enables efficiency, profitability, and sustainable growth. We deliver enterprise wide solutions by harmonizing global standards and integrating all business units into a unified IT services model.
As a strategic partner to the business, Group IT translates complex needs into actionable initiatives, advocating for our stakeholders across the global technological landscape. We are currently driving a series of transformative rollouts and initiatives that enhance security, streamline operations, and elevate digital experiences for every Capgemini employee around the globe.
Our ambition is to build a connected, intelligent, and inclusive IT enterprise—accessible to anyone, anytime, anywhere. This is your opportunity to lead change, shape the future, and build technology that matters.