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OCM strategy Lead

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Location

  • This is a hybrid role based in Toronto ,CA

About the Job you are considering

  • We are seeking a dynamic and strategic OCM Lead to guide our insurance clients through Organization Change Management for complex IT transformations .
  • This role blends advisory leadership OCM and Transformation strategy and delivery oversight making it ideal for professionals who can shape the vision influence the agenda and ensure successful execution 

Your Role

Key Responsibilities

  • You will work closely with senior insurance executivesCXOs to define transformation goals and oversee the realization of business value through structured delivery.
  • Advise Csuite and senior stakeholders on OCM strategy aligning business goals engaging stakeholders across the Insurance Value Chain.
  • Lead OCM Strategy Planning activities including Stakeholder Identification and engagement impact analysis change readiness assessments and manage resistance.
  • Shape and lead Training and Communication Plans from visioning and roadmap development to execution oversight and value realization.
  • Execute and deliver OCM Roadmap and Plan to ensure alignment with strategic objectives managing risks dependencies and stakeholder expectations.
  • Facilitate executive workshops and strategic planning sessions to cocreate transformation initiatives.
  • Monitor KPIs and transformation outcomes ensuring measurable business impact and continuous improvement.

Your skills and experience

  • 1015 years of experience in insurance Organization Change Management Programs with a mix of advisory and delivery leadership.
  • Proven track record of leading strategic engagements and overseeing successful delivery in insurance domains eg underwriting claims policy admin.
  • Strong understanding of OCM activities insurance operations regulatory frameworks and digital transformation trends.
  • Experience of working with at least 23 leading insurance carriers across the globe.
  • SME on atleast 12 key domains on Insurance including policy admin UW Billing or Claims.
  • Experience in designing and implementing target operating models transformation roadmaps and capability assessments.
  • Demonstrated ability to bridge the gap between strategy and execution ensuring that transformation initiatives are both visionary and actionable.
  • Experience advising on digital transformation including the adoption of emerging technologies AI automation cloud platforms and their impact on business models.
  • Strong background in stakeholder engagement and governance with the ability to influence senior executives and align crossfunctional teams.
  • Familiarity with regulatory and compliance considerations in insurance transformation programs.
  • Experience in value tracking and benefits realization ensuring that transformation outcomes are measurable and sustainable.
  • Exposure to multivendor environments and complex delivery ecosystems with the ability to manage dependencies and integration challenges.
  • Nice to have
  • Familiarity with insurance platforms eg Guidewire Duck Creek Majesco.
  • Experience with Agile SAFe or hybrid delivery models.
  • Strong commercial acumen and ability to link strategy to execution.
  • Certifications in project or change management eg PMP Prosci SAFe are a plus.
  • Excellent communication facilitation and leadership skills" 

The base compensation range for this role in the posted location is: 91,407 to 1,13,808

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

 

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: 

  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

 

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect.  We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States.  http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

 

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

 

Ref. code:  414669
Posted on:  Feb 12, 2026
Experience Level:  Experienced Professionals
Contract Type:  Permanent
Location: 

Toronto, CA

Brand:  Capgemini
Professional Community:  Business Analysis

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