Cloud_AIOPs Engineer

Job Description

Experience Level: 
7 years operations with 5 years in cloud RunOps or SRE leadership

Role Overview:
We are looking for a RunOps Architect to lead the design and implementation of operational excellence across cloud platforms. This role will focus on building scalable automated and resilient operations frameworks to support production workloads observability and incident response in a hybrid cloud environment

Key Responsibilities:
Architect and implement RunOps frameworks to support Day 2 operations including monitoring incident management and automated remediation
Lead the development and enhancement of BAU support models L2L3 for cloud infrastructure OS Windows Linux and PaaS services
Design and maintain automation modules for platform features Day 01 and resiliency features Day 2 using Infrastructure as Code IaC
Collaborate with SRE and application teams to ensure operational readiness and observability integration across environments
Drive adoption of AIOps and self healing mechanisms to reduce MTTR and improve system reliability
Define and enforce operational SLAs SLOs and KPIs to measure and improve service performance
Provide technical leadership in root cause analysis post incident reviews and continuous improvement initiatives

Required Skills Experience:
Strong experience in cloud operations AWS Azure or GCP and hybrid infrastructure management
Expertise in IaC tools Terraform Ansible ARM etc and CICD pipelines
Hands on experience with observability and incident management tools eg New Relic PagerDuty Splunk
Familiarity with DevSecOps practices and integration of security into operational workflows
Proficiency in scripting and automation Python Bash PowerShell
Working knowledge of IDP platforms and developer enablement tools
Practical experience using GitHub Copilot for automation and code generation
Strong understanding of ITIL processes service management and operational governance

Preferred Qualifications:
Certifications in cloud platforms AWS Azure GCP Architect or DevOps Engineer
Experience with AIOps platforms and event correlation engines
Exposure to compliance and regulatory requirements in financial or insurance sectors.

Capgemini is an Equal Opportunity Employer

“Capgemini is an Equal Opportunity Employer committed to diversity, equity, and inclusion in the workplace. We promote fairness, accessibility, inclusion, and respect through our Partnership Accreditation in Indigenous Relations (PAIR) Committee, which supports meaningful engagement with Indigenous communities across Canada. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. 
All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
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Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.”