Senior Operations Lead

募集概要

応募資格

• ビジネスレベル以上の日本語力および英語力
• セールスオペレーション、リソースマネジメント、ビジネスオペレーションのいずれかの分野において6年以上の実務経験を有すること（コンサルティングファームまたはプロフェッショナルサービス業界での経験があれば尚可）
• ダッシュボードや各種レポートの作成経験を含む高い分析力を有し、データに基づく意思決定を支援できること
• リソース配置、人材育成（アップスキリング）、ベンチマネジメントにおいて、HRおよびプロジェクトリーダーと連携しながら業務を推進した経験
• システム導入・展開プロジェクトへの参画経験、またはチェンジマネジメントやユーザーアダプション推進の実務経験
• タイムシート管理をはじめとする各種コンプライアンスプロセスに対して高い責任感を持ち、細部まで正確に対応できること
• 経営層やリーダーシップチームと連携しながら、業務効率化の推進および健全な事業・財務運営の実現に貢献できる高いビジネスセンスを有すること

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As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in nearly 40 studios and more than 60 offices around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.

Capgemini Invent has launched our Japan office on Sep 1. Over the past year, it has grown into a select and small but high-caliber consulting team, combining Capgemini Group's extensive global expertise and network with leadership from top-tier consulting firms and experts from Invent Global.

Join us as we build on this first year and shape the next stage of Invent's growth.

YOUR ROLE

This is an exciting opportunity to build and scale Capgemini Invent Japan’s operational backbone, ensuring sales, resource management, and delivery processes run efficiently to support the practice’s growth. You will work in close partnership with the Japan leadership team, providing operational visibility and support to top management's strategic decision-making.

Within Capgemini Invent Japan you will work on the following topics:

1. Sales Operations

• • Support business development through pipeline tracking, proposal coordination, and CRM management.
  • Collaborate with leadership to monitor sales performance and drive sales closing.
  • Streamline sales-to-delivery handover processes.

2. Resource Management

• • Oversee staffing allocation across projects to optimize utilization and meet delivery needs.
  • Maintain visibility of capacity and demand, enabling proactive workforce planning.
  • Coordinate with HR and project leads on upskilling and bench management.
  • Lead activity forecasting aggregation for leadership team.

3. System Rollout & Enablement

• • Support implementation and adoption of internal systems.
  • Drive change management and user training initiatives.

4. Finance collaboration 

• • Partner with the Finance team on project financials, including budget revenue recognition, external and internal invoicing accuracy
  • Ensure timesheet and billing data integrity to support accurate financial close processes.
  • Act as a liaison between Japan leadership and APAC/Japan Finance functions on reporting standards and compliance requirements.

5. Business Operations & Efficiency

• • Identify and implement process improvements to enhance operational efficiency.
  • Develop dashboards and reports to support data-driven decision-making.
  • Standardize workflows and documentation across functions.
  • Support the MD in driving internal actions to sustain the business 

YOUR PROFILE

• Business-level fluency in Japanese and English, with strong cross-functional communication skills.
• 6+ years of experience in sales operations, resource management, or business operations, ideally within a consulting or professional services environment.
• Strong analytical skills, with experience building dashboards and reports to support data-driven decision-making.
• Experience coordinating with HR and project leadership on staffing, upskilling, and bench management.
• Track record of supportingsystem rollouts and driving change management and user adoption.
• Rigorous, detail-oriented approach to compliance processes, including timesheet accuracy
• Business acumen, with the ability to support senior leadership in driving operational efficiency and positive financial performance.