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Insurance - Senior BA (ServiceNow)

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 

Job Description

Duties & Responsibilities:

Analyzing and understanding the business processes, gathering requirements, and designing solutions that improve operational efficiency and drive business success. The BA will work closely with various stakeholders to understand their needs, document functional requirements, and provide recommendations for system and process improvements.

Job Description - Grade Specific

Requirements & Qualifications:

Experience:
- 3-5+ years of experience as a Business Analyst or in a similar role.
- Experience working with cross-functional teams.
- Strong understanding of business processes and the ability to translate business needs into technical solutions.

Technical Skills:
- Proficient in ServiceNow systems.

Soft Skills:

- Native level Japanese and Business level English.
- Strong problem-solving and critical thinking abilities.
- Excellent communication in both Japanese and English and interpersonal skills for liaising with stakeholders.
- Attention to detail and the ability to work under pressure and meet deadlines.
- Strong organizational and time management skills.

 

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Ref. code:  220297
Posted on:  Jul 18, 2025
Experience Level:  Experienced Professionals
Contract Type:  Permanent
Location: 

Tokyo, JP

Brand:  Capgemini
Professional Community:  Business Analysis

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