Delivery Executive for Insurance Clients

Job Description

Capgemini is looking for a Insurance clients Delivery Directory based in Tokyo, Japan.

Responsibilities and Accountabilities:

As a Delivery Executive, facilitate appropriate project delivery to meet contractual obligation and client expectation mainly working with Insurance Practice. Report to Insurance Practice Head. Closely monitor the project progress, quality, financials, customer satisfactions, risks, and issues.

- Take proactive actions with project managers and relevant stakeholders in both Capgemini and the client.

- Educate and influence the project managers, team members, and the client to make project delivery successful.

- Provide technical advice, business knowledge, or management advices with the project members as required.

- Suggest and negotiate change requests, contractual changes, resource allocations, and scope changes to set reasonable project goal and delivery.

- Maintain and expand good communications and relationship with client stakeholders.

- Work with Insurance practice to promote new project proposals and solutions and facilitate communications particularly between offshore team and client.

- Work with Sales team to explore potential business opportunities within client organization.

- Promote senior executive relationship between Capgemini and the client.

- Establish and follow up the account plan to have Insurance and other practices to expand business.

- Coordinate and promote common strategy and account plans with other regions.

- Exchange information and maintain relationship with the practice and sales members to win the business as a global service provider.

- Monitor and capture Head Office strategy and plans to help other regions get mandates in global basis.

- Continuously report to Delivery Executive and CG Japan management on the account and projects.

- Propose potential ideas and plans for appropriate delivery and business expansion.

Required Experience and Skill:

- Minimum of 10 years’ experience in system development/implementation program leadership in Insurance sector.

- Understanding and experience in various Insurance business processes/products/operations/organizations/regulations.

- Excellent interpersonal skills to manage stakeholders and cultivate potential clients.

- Excellent communication skills both in Japanese and English to manage and coordinates.

- Experience in creating constructive solutions by effectively coordinating global SMEs and stakeholders in a given constraint.

- Experience working in a global team, especially offshore development engagements.

- Fluent with English and Japanese JLPT N2 or above.