Customer Experience and Digital Design - UX Degree Apprenticeship 2027

Customer Experience and Digital Design - UX Degree Apprenticeship 2027

Location: Telford

Intake: September 2027

Why choose a Degree Apprenticeship with Capgemini?

Kick-start your career as a User Experience degree apprentice with Capgemini.  This is a great way to start your career in Customer experience and Digital design while earning a salary and working towards a fully funded degree with Manchester Metropolitan University. This 4-year programme allows you to study part-time alongside your role, giving you the chance to apply what you learn straight away in a real working environment.

Throughout the programme, you’ll build knowledge in key areas such as:

•    UX design methods, 
•    Human behaviour and psychology, 
•    Research 
•    Future digital trends. 

You’ll benefit from:

•    A permanent, paid role with annual salary progression, while earning a fully funded degree and gaining valuable real-world experience.
•    Support from experienced professionals and a community of apprentices and graduates
•    Contributing to real projects

This is more than just a technology apprenticeship; it’s a creative and people-focused career path where you’ll learn how to design digital experiences that make a real difference to users.

Your Role

From day one, you’ll be part of an inclusive and supportive team where your ideas are valued, and you’ll have the opportunity to grow your confidence, creativity, and personal brand.

You’ll help design and improve how people interact with digital services such as websites, apps, and online platforms. Your role will focus on understanding users and creating experiences that are easy, clear, and enjoyable to use.

You’ll work as part of a team delivering real client projects, helping to transform existing services and design new ones. During your apprenticeship, you’ll gain hands-on experience across different areas of UX, giving you the opportunity to explore your interests while developing a strong foundation in user-centred design.

In your role, you will:

• Contribute to designing and improving digital user experiences
• Learn how to understand user needs and behaviours
• Work collaboratively with others to create effective solutions

At Capgemini, we are helping shape a new age of intelligence, partnering with clients across industries to harness AI, technology, and human potential to drive meaningful change. From your first week, you’ll meet inspiring people, learn from experienced professionals, and begin contributing to real projects. This role combines creativity, problem-solving, and technology, making it an exciting opportunity for anyone interested in designing better digital experiences for real users.

This role is based in Telford, and you’ll typically be in the office up to 3 days a week, so you’ll need to be within commuting distance of the location. The nature of this role requires you to work on a secure site, if this isn't a suitable location for you, we encourage you to explore our other apprentice opportunities, with Capgemini, which are available at various locations across the UK.

To be eligible, you need:

7 GCSEs A*-C including Maths and English (4-9) or equivalent
Plus, one of the following:

•    3 A*-C A-Level across the 3 A-Levels (NOTE: AS Levels are not included)
•    Completed a L3 Apprenticeship with relevant UX work experience in the industry
•    BTEC (Merit, Distinction, Distinction minimum)

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme.

As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability, and
• Meet the minimum essential criteria for the role.

Please opt in during the application process.

Your security clearance

Security Check (SC) Clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. 
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

Make it real – what does it mean for you?

Impactful Experiences

You will reimagine what’s possible: creating value for the world’s leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.

Shape your path

You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts.  We find new ways technology can help us reimagine what’s possible.  It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future.  By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is the business transformation partner for enterprises in the age of AI. We help organizations imagine and build an intelligent, sustainable future, combining AI, technology and human ingenuity to transform how they operate, innovate and grow. With unique end-to-end capabilities spanning strategy, technology, engineering and intelligent operations, we bring together deep industry expertise and market-leading capabilities in AI, cloud and data to turn ambition into measurable business outcomes at scale. Supported by a robust ecosystem of partners and nearly 60 years of expertise, Capgemini is a responsible and diverse global organization of over 410,000 team members in more than 50 countries. The Group reported 2025 revenues of €22.5 billion.

Make it real |  www.capgemini.com

Salary

£25,000