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UX Designer
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Who We Are Looking For
We are looking for UX Designer who is strong in both discovery and design execution. You will play a key role in shaping product direction— working from ambiguous problem spaces to define user needs, uncover insights, and translate them into meaningful, usable solutions.
This role requires someone who is comfortable navigating complexity, engaging stakeholders, and delivering thoughtful designs that drive real-world outcomes.
Job Description
As a UX Designer, you will be responsible for developing user-centric digital products and services that meet the needs of our core users' public officers and citizens. You will work in a multidisciplinary team of engineers, designers, product managers, and operations staff, building a bridge between product, policy teams, and public officers.
- Lead discovery efforts: Plan and conduct user research (interviews, usability testing, field studies) to uncover user needs, behaviours, and pain points.
- Translate insights into product direction: Frame problem statements, define hypotheses, and translate findings into actionable product and design decisions.
- Design end-to-end experiences: Create user flows, wireframes, and high-fidelity designs for citizen- and enterprise-facing applications.
- Work through ambiguity: Shape unclear requirements into structured problem spaces and propose clear, testable solutions.
- Facilitate alignment: Run workshops and discussions with stakeholders across product, policy, and operations to drive shared understanding.
- Collaborate cross-functionally: Work closely with product managers, engineers, and operations teams to balance user needs, business goals, and technical constraints.
- Advocate for users: Championuser-centred design principles and ensure solutions are intuitive, accessible, and impactful.
Job Requirements
- At least 5 years of experience in UX / product design.
- Strong experience in user research and discovery (not just execution).
- Comfortable working in ambiguous and evolving environments.
- Proven ability to translate insights into clear design decisions.
- Experience facilitating workshops and stakeholder discussions.
- Proficiency in Figma or similar tools.
- Strong communication and storytelling skills.
- A portfolio demonstrating end-to-end thinking (problem → insight →solution → impact).
Let's talk about what's in it for you!
Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.
As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:
Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.
Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.
Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.
Recognized by Ethisphere as one of the World's Most Ethical Companies for the last 8 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee’s stories.
Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.
Singapore, SG
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