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Technical Business Analyst - Modern ERP

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.

About the role

This role provides 50% support to the Delivery Manager, focusing on maintaining Azure DevOps (ADO), and 50% support for BPMN modelling work in SAP Signavio.

You will be involved in night calls at least once a week for joint Pacific and Atlantic standup meeting/general updates. You will be working in office for 4 days per week.

Key Responsibilities

Delivery Support (50%)

  • Maintain Azure DevOps (ADO): manage work item entries and ensure they comply with the settings and standards we maintain so dashboards run correctly.
  • Generate and maintain ADO dashboards for delivery visibility.
  • Build reusable ADO query templates for the wider team.
  • Generate reports and support the Delivery Manager on an ad hoc basis.

 

Business Process Modelling (50%)

  • Elicit process knowledge from stakeholders, SMEs, and vendors — asking the right questions to uncover how processes actually work, including exceptions and handoffs.
  • Translate business processes into clear, standards-compliant BPMN models.
  • Validate sequence logic with process owners: flow order, gateways, decision points, roles, and handoffs.
  • Support the GPO core team with analysis and coordination of each program milestone.
  • Perform data cleaning and reconciliations using tools such as Power Query, Power BI, and Excel.
  • Prepare business documents: process documentation, analysis outputs, and supporting materials.

Requirements

  • Strong working knowledge of Azure DevOps (ADO) — work item management, queries, and dashboards. This is a high priority.
  • Solid understanding of BPMN modeling standards and process documentation.
  • Hands-on experience with data cleaning and reconciliation using Power Query, Power BI, or similar tools.
  • Strong business analytical thinking: able to structure a problem, work through the data, and present clear conclusions.
  • Confident communicator, comfortable coordinating with stakeholders and vendors (SAP, Accenture, other contractors) 

Let's talk about what's in it for you!

 

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.

 

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:

 

Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.

 

Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

 

Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.

 

Recognized by Ethisphere as one of the World's Most Ethical Companies for the last 8 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee’s stories.

 

Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.
Ref. code:  523003
Posted on:  22 Jul 2026
Experience Level:  Experienced Professionals
Contract Type:  Permanent
Location: 

Singapore, SG

Brand:  Capgemini
Professional Community:  SaaS Solutions

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