Project Manager - Launch Engagement.ai

Key Responsibilities

1. Program Leadership 

• Lead the implementation of Launch Engagement.ai (LE.ai) and AskE.ai across Japan, Australia, China, and Korea (JACK) markets through strategic planning, execution, and progress tracking.
• Drive coordination and co-creation of roadmaps for LE.ai, ensuring cohesive alignment across 2025 and 2026 launch activities.
• Engage with the Engagement.ai (E.ai) team to oversee the launch of E.ai within specific brand portfolios, ensuring seamless collaboration.

2. Project Management Oversight

All facets of Project Management are required, including:

• Roadmaps: Co-create detailed timelines and milestones for LE.ai and AskE.ai.
• Execution: Manage the entire lifecycle of program activities, implementing methodologies such as agile or waterfall as applicable.
• Tracking: Monitor program progress, performance metrics, risk management, and issue resolution.
• Compliance: Align projects with governance requirements and regulatory standards.
• Financial Management: Track budgets associated with LE.ai and AskE.ai activities.
• Change Management: Facilitate reliable adoption and embedding across teams.

3. Stakeholder and Cross-Market Collaboration

• Foster alignment and engagement with stakeholders across APAC markets, ensuring local teams are equipped with actionable roadmaps and priorities.
• Collaborate effectively with regional colleagues and delivery teams to ensure consistent implementation of program best practices.

4. Program Strategy

• Identify opportunities to leverage generative AI (GenAI) tools and methodologies within LE.ai and AskE.ai initiatives.
• Collaborate with cross-functional teams, including CX&CD CoE, to integrate AI-driven insights and technologies seamlessly into program workflows.

Skills, Competencies & Experience

Skills & Competencies:

• Project Delivery Expertise: Proven ability to effectively manage and deliver multiple projects simultaneously, navigating tight and sometimes conflicting timelines. Demonstrates strong scope, timeline, and budget management skills while aligning project outcomes with broader business objectives. Capable of balancing competing priorities and supporting regional competitiveness, even without direct ownership of commercial results.
• Influencing & Stakeholder Management: Ability to influence, drive decisions and outcomes across multiple levels of the organisation. Ability to lead and build high performing cross-functional teams.
• Ability to translate strategy into actionable plans and drive execution: Strong ability to translate Strategy into actionable plans (RACI) that drive business outcomes.
• Communication Skills: Excellent verbal, written, visual and facilitation communication skills.

Experience or qualifications that are critical to this position:

Required

• Technology Implementation: 7+ years managing complex enterprise technology projects with a strong focus on execution and delivery.
• Leadership & Collaboration Skills: Proven ability to facilitate discussions, drive decision-making, resolve conflicts, and communicate effectively with diverse stakeholders.
• Project Methodologies: Experience in Agile and Waterfall methodologies, with a track record of delivering programs on time and within budget.
• Education: Bachelor’s degree in business, marketing, communications or a STEM field.

Nice to have

• Cross-Market and Cultural Experience: Experience collaborating across diverse geographies (e.g., Japan, China, Korea, Australia) is highly valued.
• Pharmaceutical Industry: Familiarity with the pharmaceutical industry is highly valued.
• AI Interest or Experience: A strong interest in or experience with AI, particularly generative AI or data science applications.