Payment Systems Analyst

Role Overview:

We are seeking a highly skilled Business Analyst (Payments) with strong experience in banking technology, payment processing, and system design. The successful candidate will play a key role in requirements gathering, system analysis, and data modeling to support SMBC's payment transformation projects.

This position requires deep technical and analytical expertise in payment systems, strong communication skills, and a problem-solving mindset. Experience with Agile software development methodologies is essential.

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders.

Key Responsibilities:

1. Requirements Gathering & Analysis

Collaborate with stakeholders to gather business and system requirements.
Conduct system analysis and data modeling to support payment processing solutions.
Analyze complex system interactions and identify potential issues and solutions.
Document business requirements (BRD), functional specifications (FSD), and interface specifications.
2. Solution Design & Development Support

Work closely with development teams to design system architectures and data models aligned with business needs.
Provide technical inputs on payment processing infrastructures (e.g., ACH, SWIFT, FAST Payments, APIs, Virtual Accounts, Liquidity Management).
Participate in Agile ceremonies (e.g., sprint planning, stand-ups, retrospectives) and contribute to user stories and acceptance criteria.
3. Testing & Implementation Support

Assist in System Integration Testing (SIT), User Acceptance Testing (UAT), and regression testing.
Validate that solutions meet business requirements and are aligned with payment industry standards (SWIFT, ISO 20022).
Support post-implementation reviews and issue resolution.
4. Documentation & Compliance

Create and maintain comprehensive documentation, including:
System architecture diagrams
Interface specifications and registers
Process workflows and data models
Ensure documentation aligns with SMBC’s standards and regulatory requirements.
5. Stakeholder Collaboration & Reporting

Act as a bridge between business and technical teams, ensuring alignment of requirements and solutions.
Provide timely updates to stakeholders on project progress, risks, and issues.
Escalate issues to relevant stakeholders and management promptly

Requirements:

A. Technical Skills:

Proficient in system design, data modeling, and programming concepts.
Strong knowledge of database management systems (SQL, NoSQL).
Familiarity with software development methodologies, especially Agile/Scrum.
B. Analytical Skills:

Strong background in banking technology, specifically:
Cash Management products
Payment processing workflows
System integrations and APIs
Proven ability to analyze complex systems and processes, identify issues, and recommend solutions.
C. Communication Skills:

Excellent verbal and written communication skills for interacting with technical teams and business stakeholders.
Ability to translate complex technical concepts into non-technical language for business users.
D. Problem-Solving:

Strong problem-solving skills to address system issues and provide timely resolutions.
Awareness of market practices and industry trends to assess new requirements and improve operational efficiency.

A. Technical Skills:

Proficient in system design, data modeling, and programming concepts.
Strong knowledge of database management systems (SQL, NoSQL).
Familiarity with software development methodologies, especially Agile/Scrum.
B. Analytical Skills:

Strong background in banking technology, specifically:
Cash Management products
Payment processing workflows
System integrations and APIs
Proven ability to analyze complex systems and processes, identify issues, and recommend solutions.
C. Communication Skills:

Excellent verbal and written communication skills for interacting with technical teams and business stakeholders.
Ability to translate complex technical concepts into non-technical language for business users.
D. Problem-Solving:

Strong problem-solving skills to address system issues and provide timely resolutions.
Awareness of market practices and industry trends to assess new requirements and improve operational efficiency.

A. Technical Skills:

Proficient in system design, data modeling, and programming concepts.
Strong knowledge of database management systems (SQL, NoSQL).
Familiarity with software development methodologies, especially Agile/Scrum.
B. Analytical Skills:

Strong background in banking technology, specifically:
Cash Management products
Payment processing workflows
System integrations and APIs
Proven ability to analyze complex systems and processes, identify issues, and recommend solutions.
C. Communication Skills:

Excellent verbal and written communication skills for interacting with technical teams and business stakeholders.
Ability to translate complex technical concepts into non-technical language for business users.
D. Problem-Solving:

Strong problem-solving skills to address system issues and provide timely resolutions.
Awareness of market practices and industry trends to assess new requirements and improve operational efficiency.