Manager/Senior Manager - Business & Technology Transformation, Banking
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.
The Practice
The Business Technology practice at Capgemini Invent helps organizations navigate complex business and technology transformation. We work with senior executives to translate strategic priorities into practical changes across business models, operations, processes, organization and technology.
For this role, our primary focus is banking, particularly clients and stakeholders operating across Singapore and international markets.
Our team in Southeast Asia is intentionally lean. We work in small, high-performing teams with direct access to client leadership. Managers are expected to combine strategic thinking with hands-on delivery and play an active role in developing client relationships and new business.
What You'll Work On
As a Manager, you will play a dual role: developing our banking business while leading transformation projects on the ground.
You will work closely with senior banking executives to understand their business priorities, identify transformation opportunities, shape solutions, and lead engagements from strategy through execution.
This is not a pure IT consulting or technology architecture role. We are looking for someone who understands the business and operational realities of banking, while being sufficiently technology-fluent to connect business transformation with the technology capabilities required to enable it.
Your work may include:
- Banking Business & Operating Model Transformation: Helping banks rethink operating models, processes, organization and ways of working to improve efficiency, customer outcomes and business performance.
- Business & Technology Transformation: Connecting banking priorities with technology-enabled transformation, translating business requirements into pragmatic transformation roadmaps.
- Transformation Delivery: Structuring and leading complex transformation programs, working directly with client teams to turn strategic recommendations into measurable outcomes.
- Executive Advisory: Working with senior banking stakeholders to frame complex issues, develop recommendations and build alignment across business, operations and technology functions.
- Business Development: Identifying opportunities, developing client relationships, shaping propositions and proposals, and contributing to the development and growth of our banking portfolio.
- Japan / International Client Engagement: Acting effectively across Japanese and international business environments, bridging different communication styles, decision-making approaches and stakeholder expectations.
What You'll Bring
- Minimum 9 years of relevant professional experience, with a strong background in management consulting.
- Consulting experience within the banking sector is mandatory, with a deep understanding of banking businesses, operations and transformation priorities.
- Strong experience in business transformation, IT operating model, process transformation, digital transformation or technology-enabled business transformation within banking.
- A profile weighted toward business and operations rather than pure IT, combined with sufficient technology understanding to advise clients on the business implications of technology decisions.
- Demonstrated ability to develop business as well as deliver consulting engagements, including identifying opportunities, shaping solutions/proposals and building senior client relationships.
- Strong hands-on delivery capability. You are comfortable moving from executive-level conversations to working directly with client teams to solve problems and drive execution.
- Fluent Japanese is mandatory, with the ability to operate confidently in a professional Japanese business environment.
- Fluent professional English is mandatory, with the ability to communicate, present and influence effectively in an international organization.
- Deep understanding of Japanese business culture, including the ability to navigate stakeholder relationships and work effectively with Japanese senior executives and organizations.
- Significant international and cross-cultural experience, with demonstrated ability to operate effectively in both Japanese and Western/international corporate environments.
- Strong executive communication, structured problem solving, storytelling and stakeholder management skills.
- Comfortable operating with ambiguity, taking ownership and working in a lean, entrepreneurial consulting environment.
Why Join Us
- Capgemini Invent offers the opportunity to combine the reach and capabilities of a global organization with the entrepreneurial environment of a focused consulting team.
- In this role, you will have the opportunity to help grow our banking business, build relationships with senior Japanese and international clients, and personally lead the transformation work you help originate.
- We are looking for someone who wants to be more than a project delivery manager: a consultant who can build the business, advise senior clients and stay close enough to delivery to turn strategy into results.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Singapore, SG