Microsoft SharePoint Admin

Your Role

• Manage and support Microsoft Teams, SharePoint Online, OneDrive, and business calling/voice features across the enterprise.
• Solve complex and advanced operational issues related to Teams collaboration, meetings, file sharing, and voice services.
• Ensure platforms meet operational, security, reliability, and performance standards.
• Configure and manage Teams calling features, including phone system setup and voice troubleshooting.
• Support end users with account setup, permissions, access management, meetings, calls, and file sharing.
• Collaborate with network and IT infrastructure teams to ensure optimal connectivity and call quality.
• Create, maintain, and update user guides, knowledge articles, and support documentation.
• Mentor and train other engineers, sharing best practices and technical expertise

Your Profile

• 6 to 9 years of experience in Microsoft 365 administration, with strong hands-on expertise in Microsoft Teams and SharePoint Online.
• Proven experience supporting and troubleshooting Teams, SharePoint, OneDrive, and Teams calling/voice services in a global environment.
• Strong understanding of Microsoft 365 security, permissions, governance, and compliance concepts.
• Hands-on experience with Power BI for operational reporting and data-driven insights.
• Experience automating tasks using PowerShell or similar scripting tools is an advantage.
• Good knowledge of networking fundamentals impacting voice, meetings, and collaboration tools.
• Strong documentation and communication skills, with the ability to explain technical topics clearly.
• Ability to work collaboratively with cross-functional IT teams and stakeholders.

What You Will Love Working at Capgemini

• You can shape your career with flexible career paths and internal mobility across the Capgemini group.
• Personalized career guidance and mentorship from experienced leaders.
• Comprehensive wellness benefits including health checks, insurance with top-ups, telemedicine, elder care, partner coverage, and parental support.
• A diverse and inclusive work culture where you are valued for who you are.
• Opportunities to work on cutting-edge Microsoft 365 and collaboration projects with global clients and industry leaders.