Lead Infrastructure Engineer

Job Description

Responsible for the operations and maintenance of On Premise or client dedicated computing platforms and servers, including: - System engineering and physical datacentre: They install, maintain, patch, upgrade and continuously improve the operating environment. - Backup and Storage: Responsible for the operations across Storage and Data Protection environments. They have ownership of monitoring and reporting first level incidents and alerts, basic administration with help of standard work instructions and assist LP and LM teams on inputs required during new builds, administration and decommission activities of Storage and Data Protection products. They contribute to Capacity and performance reports as part of their role.Responsible for the operations and maintenance of On Premise, Capgemini or client dedicated, computing platforms and servers, including: system engineering and physical datacentre: Providesmaintenance and support for all system in scope, monitors and executes corrective actions, installs, configures, and tests operating systems, troubleshoots and conductsincident resolution, liaise with other IT teams and 3d party vendors Develops and executes plans for patching, maintainssecurity, backup, and redundancy strategies, Develops capabilities on emerging technologies, defines processes, conducts complianceand quality checks, and identifies opportunities for improvements and efficiencies​ storage and backup: run storage and backup environment as per blueprint and specific accounts setup. drive continual service improvement actions

Job Description - Grade Specific

Responsible for the operations and maintenance of On Premise or client dedicated computing platforms and servers, including: - System engineering and physical datacentre: They install, maintain, patch, upgrade and continuously improve the operating environment. - Backup and Storage: Responsible for the operations across Storage and Data Protection environments. They have ownership of monitoring and reporting first level incidents and alerts, basic administration with help of standard work instructions and assist LP and LM teams on inputs required during new builds, administration and decommission activities of Storage and Data Protection products. They contribute to Capacity and performance reports as part of their role.Responsible for the operations and maintenance of On Premise, Capgemini or client dedicated, computing platforms and servers, including: system engineering and physical datacentre: Providesmaintenance and support for all system in scope, monitors and executes corrective actions, installs, configures, and tests operating systems, troubleshoots and conductsincident resolution, liaise with other IT teams and 3d party vendors Develops and executes plans for patching, maintainssecurity, backup, and redundancy strategies, Develops capabilities on emerging technologies, defines processes, conducts complianceand quality checks, and identifies opportunities for improvements and efficiencies​ storage and backup: run storage and backup environment as per blueprint and specific accounts setup. drive continual service improvement actions