BA_Payments

Job Description

JD:
In this role, you will:

• Articulates or translates complex information in clear, meaningful and structured way to suit audience.
• Often acts as an expert across multiple projects or programmes simultaneously, owning capability and guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to programme or project scope.
• Be responsible for implementation management, including planning, controlling and reporting on implementation of the change ‘product’.
• Identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early.
• Use systemic thinking and creativity in devising solution options by anticipating the issues/ risks and act to mitigate; handle any unforeseen roadblocks swiftly and effectively.
• Bring structure and order to undefined problems and/or large scale problems, making them easier to address and evaluate relative costs, benefits and obstacles of potential solutions before implementing.
• Be responsible for change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. Evaluates relative costs, benefits and obstacles of potential solutions before implementing.

Job Description - Grade Specific

JD:
In this role, you will:

• Articulates or translates complex information in clear, meaningful and structured way to suit audience.
• Often acts as an expert across multiple projects or programmes simultaneously, owning capability and guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to programme or project scope.
• Be responsible for implementation management, including planning, controlling and reporting on implementation of the change ‘product’.
• Identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early.
• Use systemic thinking and creativity in devising solution options by anticipating the issues/ risks and act to mitigate; handle any unforeseen roadblocks swiftly and effectively.
• Bring structure and order to undefined problems and/or large scale problems, making them easier to address and evaluate relative costs, benefits and obstacles of potential solutions before implementing.
• Be responsible for change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. Evaluates relative costs, benefits and obstacles of potential solutions before implementing.