Intern - IT Support Agent (with German)

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your role

Are you looking to start your career in IT? Join our team and discover how a modern IT Service Desk operates!

Your tasks

• Gain hands-on experience and insight into daily IT Service Desk operations
• Participate in training programs that prepare you for the role of an IT Support Agent
• Learn how to effectively troubleshoot issues and guide end users step by step
• Deliver high-quality customer service and ensure a positive user experience
• Understand how to collaborate with technical teams and learn key Service Management principles
• Support the Service Desk team with day-to-day activities

Your profile

• Very good command of German language (C1)
• Good knowledge of English language
• Strong motivation to start a career in IT
• Willingness to learn and develop new skills
• Positive, proactive attitude and problem-solving mindset

What You'll love about working here

• Practical benefits: paid internship; hybrid, flexible working model; integration events and celebrations of special days.
• Access to 70+ training tracks with certification opportunities; platform with free access to Pluralsight, TED Talks, Coursera, Udemy Business and SAP Learning HUB
• Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Could, IoT, Agile, AI.
• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube. 

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.