CTPM / Test Manager

Job Description:

As clients's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

In the CNS S&C Market Services Europe organization, we have a customer-centric technology team with Customer Architects and Customer Technical Project Managers owning the technical success of complex project service deliveries, assuming the technical interface roles towards the customer.

Responsibilities:

• Ownership and management of technical planning and execution of customer projects (greenfield, swap, migration, software upgrades, etc.).
• Preparation of the end-to-end high‑level technical delivery plan for the given solutions, including identifying required products/applications and local 3rd‑party HW/SW needs.
• Ensuring adherence to Scope of Work across all technical domains.
• Contribution to ensuring that feature specifications align with the defined reference architecture.
• Management of Domain Technical Managers and Architects.
• Ownership of technical issues, including resolution, reporting, and escalations.
• Acting as the main technical interface with the customer.
• Providing technical support to the Project Manager.
• Interface with R&D teams as necessary.

Requirements:

Key Skills

• People management.
• Time management (own and team's).
• Communication, both written and verbal
• Problem-solving skills.
• Conflict resolution abilities.
• Negotiation skills.
• Report writing.
• Solid technical skillset (see Technical Knowledge below).
• Fluent written and spoken English.
• Fluent French (mandatory).

Desirable Experience

• 10+ years of experience in Telecommunications (operator or provider).
• 5+ years of experience with Nokia products and solutions.
• 5+ years in a technical management position (Packet Core, IMS, or SDM).
• Project Management qualification.

Technical Knowledge

General E2E understanding of:

• 3GPP standards
• 5G networks
• Call flows
• Telecom network interfaces

Specific knowledge/experience with Nokia or equivalent operator solutions such as:

• CMG: GGSN, PGW/SGW, SMF/UPF, ePDG/N3IWF, DPI, LI, TCP-O
• CMM: SGSN, MME, AMF, LINRD, NRF
• NRD: NSSF
• CFX: CFX, CFX LI
• NTAS: MCAS, BCS
• A‑SBC / I‑SBC (and LI)
• Voice/Core: MRF, MGW, bMSS or vMSS (and LI)

Qualifications

• Higher Education degree (BA, BSc, BEng, MA, MSc, MEng, PhD, or equivalent).