Salesforce CRM Consultant | 2 to 9 years | Pan India

Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology.  We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications.

Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community — and the world at large.

Your Role

  •  
  • Strong understanding of the Salesforce platform, experience with customization and configuration, and excellent communication and project management skills
  • Work with clients to understand their business requirements and design customized Salesforce solutions
  • Configure and customize the Salesforce platform, including creating custom fields, workflows, and reports
  • Develop and execute test plans and user acceptance testing
  • Experience with Salesforce integrations and APIs
  • Familiarity with Agile project management methodologies
  • Knowledge of other CRM platforms, such as Microsoft Dynamics or Oracle CRM
  • Decompose High Level Requirements into Functional Requirements and User Stories.
  • Collaborate with business stakeholders for Requirement validation and documentation.
  • Drives Requirement review and rationalization sessions with architects.

Your Profile

  • Enjoys combining technological understanding, strategic analysis, and agile project approaches.
  • Ability to research and analyze Industry reports, Capgemini PoV/White Papers, and industry best practices them for solving Client problem.
  • Degree from a premier institution with business, technical or information technology orientation
  •  In-depth understanding and experience of
    • Salesforce CRM-sales Cloud, Service Cloud, Marketing Cloud, CPQ
    • Sales and marketing measurement
    • Customer Relationship Management
    • Customer Journeys and Lifecycle
  • Salesforce Certified in one or more- Admin, Sales cloud, Service cloud or Marketing cloud
  • Demonstrate high reliability, team spirit and a cultural fit for a leading global consulting firm.
  • Strong communication, presentation, and moderation skills
  • Strong MS Office skills (Word, Excel, PowerPoint)

Equal Opportunities at frog

Frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.
Ref. code:  134354
Posted on:  28 Mar 2025
Experience Level:  Experienced Professionals
Contract Type:  Permanent
Location: 

Noida, IN

Brand:  frog
Professional Community:  Strategy & Transformation