Procure To Pay Travel and Expenses Expert

YOUR ROLE

As a member of the team, you will participate in meeting service levels, key measurement targets of the team, delivers a high quality and cost-effective service and oversees the process (or part of process) and customer service decisions according to Capgemini methodologies, desk-top procedures and policies. You can take leadership to ensure the delivery of a customer focused service with highly proficient process knowledge, the ability to design, innovate and continually strive to improve the process and services delivered to the client. You will also manage the small teams and ensure the delivery of high quality service to your client.

In this role you will play a key role in:
  

• Knowledge of Travel & Expense Processing and Accounts Payable.
• Knowledge of processing invoices and employee expenses.
• Review, verify, and process employee travel and expense claims in accordance with company policies and guidelines.
• Handle and resolve on-holds to help reduce overall hold time.

YOUR PROFILE

• Maintain overall Actual & Natural TAT average basis individual client SLA.
• Effective communication skills, as client and employee calls are required in day-to-day work.
• Communicate with Businesses for ensuring correct information is provided and quick turnaround.  Meet individual production & accuracy percentages as required.
• Handle day-to-day queries from employees and clients related to expense submissions, reimbursements, and policy clarification
  
  

WHAT YOU'LL LOVE ABOUT WORKING HERE

• We recognize the significance of flexible work arrangements to provide support. Be it remote work, flexible work hours or alternative work schedules, you will get an environment to maintain healthy work life balance.
• At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.