P&C Insurance | 15+ years | Noida

Job Description

Seeking a highly experienced Operations Delivery Leader to join our team in the P&C Insurance domain – Auto & Others. The ideal candidate will have extensive experience in operations management, delivery, and transformation, with a strong focus on the US and other global markets. This role requires a strategic thinker who can manage large-scale operations, develop innovative solutions, secure significant deals and focus to grow business further.

Primary Skills

Position Purpose and Responsibilities:
•    Oversee and manage delivery operations of p operations for various clients within the Property and Casualty Insurance Domain.
•    Lead a team of 200+ FTES and focus to grow further
•    Develop and implement effective operational strategies.
•    Oversee the end-to-end delivery of solutions, from account setup to execution.
•    Act as a subject matter expert for the bid team, focusing on securing large and strategic deals.
•    Ensure compliance with relevant policies, jurisdictions, and new amendments.
•    Work on RFP/RFI submissions to secure new business opportunities.
•    Collaborate with cross-functional teams to drive operational transformation initiatives.
•    Stay updated with industry trends and best practices in operations management.
•    Strategic/senior level customer engagement
•    Impart strategic direction, conceptualize, and drive strategic initiatives, collaborate with other teams and resolve issues.
•    Managing P&L of the portfolio.
•    Monitor people utilization, grade mix, location mix. Prepare utilization forecasts and identify and drive proactive actions
•    Leverage technology to build efficiency and transformation focused

Secondary Skills

Essential skills and experience:
•    20+ years of experience in the P&C Insurance industry, with a minimum of 10-12 years in operations management, delivery, and transformation.
•    Proven track record of managing extensive operations and delivering successful solutions.
•    Strong understanding of the P&C Insurance industry – Auto & Others.
•    Experience working in the US and global markets.
•    In-depth knowledge of policies, jurisdiction, and new amendments.
•    Excellent communication and leadership skills.
•    Identify opportunities for enhancements
•    Certification in operations management or related fields is a plus.
•    Strong people management and development skills
•    Result oriented
•    Experience of cost / utilization/account of similar size
•    Experience in budgeting and forecasting
•    Demonstrated transformation and project management experience
•    Align focus with leadership and organizational growth
•    Experience of significant organizational change management and driving initiatives with multiple function touchpoints / multiple stakeholders 
•    Education: Graduation in any field
•    MBA preferred