OTC | Process Associate | Noida

•Have good knowledge of the process, policies and desk top procedures within their engagement

•Have good knowledge of the Client business area they support

•Responsible for chasing outstanding invoices from customers of our clients.

•Plays a vital role in the cash-flow of our client ensuring credit given to customers is monitored and controlled effectively

•Assists customers experiencing repayment difficulties, chase up late payments and arrange with the customer the best way forward to repay the debt.

•Manages an AR portfolio. Responsible for achieving cash collection and ageing targets.

•Negotiates, implements and documents payment solutions with customers

•Builds and maintains strong relationships with external customers