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Change Management | 9 to 12 | Mumbai

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 

Job Description

  • Maintain all change documentation (policies, procedures, templates, etc.)
  • Develop reports & Dashboards in ServiceNow
  • Creation of template in ServiceNow or provide pre-requisites for template creation
  • Produce management reports
  • Good Communication Skills both Written & Verbal
  • ITIL Foundation Certified

Primary Skills

  • Driving the weekly PRE CAB & CAB meetings effectively and handling queries raised related to changes 
  • Review and record requests for change (RFCs)
  • Prioritize changes according to business objectives
  • Accept or reject RFCs
  • Convene the change advisory board (CAB) meetings

Secondary Skills

  • Mediate conflicts related to the change where necessary
  • Create and circulate the change schedule
  • Conduct Post Implementation Reviews (PIRs) after the implementation of changes
  • Analytical mindset and critical thinking.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. 

Ref. code:  35479
Posted on:  Jan 26, 2025
Experience Level:  Experienced Professionals
Contract Type:  Permanent
Location: 

Noida, IN

Brand:  Capgemini
Professional Community:  Cloud Infrastructure Management

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