Associate Business Advisor_Noida

Your Role

• 2 to 4 years of experience in BPO, Healthcare, Claims Processing, Customer Service, Collections, or related operations.
• Experience in handling complex customer issues, escalations, and coordinating with cross-functional teams.
• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to drive independent case resolution and support process improvements.
• Proficiency in MS Office applications, web-based tools, email systems, and data management activities.
• Willingness to work in a 24x7 environment.

Your Profile

Required Skills

• Excellent verbal and written communication in English.
• Strong customer handling and escalation management skills.
• Analytical thinking and problem-solving ability.
• Attention to detail and accuracy.
• Time management and multitasking skills.
• Ability to work independently and in a team environment.
• Basic understanding of healthcare claims and insurance processes (preferred).

Educational Qualification

• Graduate in any discipline.

Work Location & Shift

• Work from Office and Work from Home
• Noida
• Flexible to work in a 24x7 rotational shift environment

Experience Range:

• 2-4 Years

What you'll love about working here