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Senior Grafana Engineer

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Location

Hybrid - Preferred – Troy, NY or Chicago, Atlanta, Nashville, Dallas, NJ

About the job you're considering

At Capgemini, you will collaborate with cross-functional teams to deliver innovative technology solutions that drive business value and enhance client experiences. You will contribute to the design, development, and continuous improvement of scalable, high-quality solutions in a dynamic and collaborative environment.

Executive Summary

 
The Senior Grafana Engineer will be responsible for enterprise observability platform engineering, Grafana Cloud migration, OpenTelemetry adoption, automation, integrations, production support, and operational excellence across AWS and hybrid environments.
 
 
Core Responsibilities
  • Lead Grafana Cloud platform engineering and migration from New Relic.
  • Design enterprise observability architecture using Grafana Alloy, OpenTelemetry, Mimir, Loki, Tempo, and IRM.
  • Develop dashboards, alerts, service health views, SLIs, SLOs, and operational reporting.
  • Support production readiness, incident management, MTTR reduction, and operational excellence.
  • Create runbooks, onboarding standards, and reusable observability templates.
 
 
Grafana Expertise
Required Skills
  • Grafana Cloud
  • Grafana Scenes
  • PromQL
  • LogQL
  • TraceQL
  • Executive and technical dashboard design (UX)
  • Grafana Alloy
  • OpenTelemetry instrumentation patterns
 
Responsibilities
  • Build and maintain enterprise-level observability solutions.
  • Design dashboards for both executive leadership and technical teams.
  • Implement monitoring, logging, tracing, and incident response capabilities.
 
 
AWS & Platform Engineering
Required Experience
AWS
  • ECS
  • Fargate
  • EC2
  • Lambda
  • CloudWatch
 
Additional Skills
  • Hybrid Cloud and On-Premises Observability
  • AWS Systems Manager (SSM)
  • Infrastructure as Code (Terraform)
  • CI/CD Automation
 
Responsibilities
  • Monitor and support cloud-native and hybrid workloads.
  • Automate observability deployment and management using Terraform and CI/CD pipelines.
  • Integrate AWS telemetry into Grafana Cloud.

Integration Experience

 
ITSM & Operations Integrations
  • ServiceNow ITSM Integration
  • ServiceNow CMDB Integration and Service Mapping
  • PagerDuty Incident Management Integration
  • Slack and ChatOps Integrations
 
Analytics & Data Integrations
  • AWS Cost Explorer and FinOps Dashboards
  • Snowflake Analytics Integration
  • dbt Data Model Integration
  • REST APIs and Webhooks
  • Enterprise Platform Integrations
 
Automation & AI
 
Required Skills
  • Python Development and Automation
  • Data Pipelines and Telemetry Enrichment
  • Model Context Protocol (MCP)
  • LLM Integrations
  • Agentic Workflows
  • AI-Assisted Incident Analysis
  • Operational Intelligence Solutions
 
Responsibilities
  • Automate operational processes and observability workflows.
  • Build AI-powered solutions for incident analysis and troubleshooting.
  • Enhance telemetry data with enrichment pipelines and intelligent insights.
 
 
Security
Required Experience
  • CyberArk Integration
  • Secrets Management
  • IAM Governance
  • Secure Observability Platform Administration
 
Responsibilities
  • Ensure secure access management and credential handling.
  • Implement governance and compliance controls across observability platforms.
 
Ideal Candidate Profile
Technical Expertise
  • Grafana Cloud Platform Engineering
  • OpenTelemetry Architecture
  • AWS Infrastructure Monitoring
  • Terraform & Automation
  • Python Development
  • ServiceNow Integrations
  • Incident Management & SRE Practices
 
Desired Outcomes
  • Successfully migrate from New Relic to Grafana Cloud.
  • Establish enterprise observability standards.
  • Improve service reliability and reduce MTTR.
  • Deliver scalable monitoring, logging, tracing, and alerting solutions.
  • Enable AI-driven operational intelligence capabilities.
 
Key Technologies
Observability
  • Grafana Cloud
  • Grafana Alloy
  • Mimir
  • Loki
  • Tempo
  • IRM
  • OpenTelemetry
 
Query Languages
  • PromQL
  • LogQL
  • TraceQL
 
Cloud & Infrastructure
  • AWS
  • ECS
  • Fargate
  • EC2
  • Lambda
  • CloudWatch
  • SSM
  • Terraform
 
Integrations
  • ServiceNow
  • PagerDuty
  • Slack
  • Snowflake
  • dbt
  • REST APIs
  • Webhooks
 
Automation & AI
  • Python
  • MCP
  • LLMs
  • Agentic Workflows
 
Security
  • CyberArk
  • IAM
  • Secrets Management
 
Primary Focus: Enterprise Observability Engineering, Grafana Cloud Migration, OpenTelemetry Adoption, AWS Platform Monitoring, Automation, Incident Management, and AI-Enabled Operations.
 
#LI-SS1

The base compensation range for this role in the posted location is $82,082 to $193,440

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

 

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: 

  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

 

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect.  We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States.  http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

 

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

 

Ref. code:  516500
Posted on:  16 Jul 2026
Experience Level:  Experienced Professionals
Contract Type:  Permanent
Location: 

New York, NY, US

Brand:  Capgemini
Professional Community:  Software Engineering


Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

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