Mainframe Documerge
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Job Description
Service Exp - Client Communications - CSF/ Documerge
Roles & Responsibilities:
Design develop enhance and support CSF Custom Statement Formatter and Documerge templates for high volume batch and on demand customer communications statements letters notices
Analyze and modify COBOL programs copybooks and JCL that drive document generation data preparation and print workflows
Perform reverse engineering of legacy CSF Documerge templates including RDLs DDLs rule bases VLAM files and associated COBOL logic to understand layout rules and data lineage
Map COBOL data structures and copybooks to CSF Documerge form fields and variables ensuring accurate population of document content
Develop and maintain JCL jobs for document generation print processing and downstream distribution AFP PDF print streams
Troubleshoot and resolve production issues related to document formatting missing data pagination conditional logic and batch failures
Support testing activities including unit testing system testing content comparison regression testing and UAT defect resolution
Collaborate with business analysts CSF SMEs QA teams and migration teams to clarify requirements and validate document outputs
Create and maintain technical documentation covering CSF templates COBOL logic JCL flows data lineage and business rules to support ongoing maintenance or modernization initiatives
Provide input and support for legacy CCM modernization or migration programs eg CSF Documerge to modern CCM platforms by extracting rules and specifications
Required Skills Experience:
Core Technical Skills:
Strong hands on experience with CSF Custom Statement Formatter and Documerge in enterprise CCM environments
Advanced expertise in COBOL batch oriented programs including program analysis enhancements and debugging
Solid experience with JCL job scheduling restart recovery and batch performance tuning
Strong understanding of mainframe file structures copybooks VSAM sequential files and data movement
Experience working with rule driven document generation conditional logic and form assembly
CCM Document Processing Knowledge:
Deep understanding of high volume document generation for customer communications statements policies letters notices
Experience with CSF RDLs DDLs rule bases VLAM libraries and layout definitions
Familiarity with AFP PDF generation print streams and downstream print or distribution processes
Analysis Testing:
Strong skills in reverse engineering legacy CCM solutions to extract layout rules data mappings and business logic
Experience supporting content validation data comparison and reconciliation between baseline and updated outputs
Ability to perform impact analysis across COBOL JCL and CSF Documerge components
Domain Soft Skills:
Experience in insurance or financial services environments is highly preferred
Strong analytical and problem solving skills with attention to detail
Ability to work effectively with cross functional teams including business QA and architecture groups
Good documentation and communication skills to explain complex legacy logic
The base compensation range for this role in the posted location is: 130,000 - 139,992.
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
New York, NY, US
Nearest Major Market: Manhattan
Nearest Secondary Market: New York City