Delivery Project Manager

Your Role

We are seeking a Client Servicing Project Manager who brings the maturity and marketing versatility of a true generalist with strong client engagement capabilities, and a comprehensive understanding of entire project lifecycle, Project Management best practices and marketing execution across channels.

Responsibilities Include:

• Serve as an internal subject matter expert in project management, with specialized knowledge in Creative production across Print, Digital, and Broadcast domains, providing quick, clear, and accurate responses to internal and client inquiries.
• Be the SPOC of all client requests and ensure successful delivery of projects on time, within scope, and on budget, while fostering a collaborative and client-centric team environment.
• Provide regular project updates to the client’s primary point of contact, clearly communicating progress, potential risks, and any adjustments to the plan, and budgets.
• Manage and optimize internal workflows to maximize productivity, ensuring timely project execution while meeting or exceeding client expectations.
• Oversee project execution, including scope changes, briefing, and progress tracking, ensuring all project changes are communicated and documented with clients and stakeholders.
• Develop and maintain comprehensive project kick-off and closure documentation, ensuring smooth transitions and client satisfaction at each project stage.
• Utilize expertise in technical and functional specifications to effectively communicate project requirements and deliverables, ensuring alignment between internal teams and client needs.

Your Profile

• 7 to 10 plus years of experience managing integrated marketing, digital and creative projects in a client facing role preferably within a large agency or global B2B organisation.
• Proven track record of working across  multiple marketing channels – digital, content, event, social, creative production and operations and client services aspects throughout the project lifecycle.
• Preferred experience of working in a global environment, collaborating effectively with third-party agencies and external partners
• Have experience of working in globally distributed delivery teams, with the ability to coordinate across multiple time zones and cultures
• Expertise in project management tools such as Teamwork, Office 365, MS Project, or similar tools to efficiently track and manage project progress and client communications
• Solid understanding of basic Quality Assurance standards and methodologies, ensuring all project deliverables meet or exceed client expectations for quality and performance.
• Experience of working in (preferably large) agencies on large global accounts or working in global creative shared services centres.

WHAT YOU'LL LOVE ABOUT WORKING HERE

•   You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
• You will get comprehensive wellness benefits including health checks, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
•You will have the opportunity to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications.
•We’re committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work.
•Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internal sports events, yoga challenges, or marathons.
•At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.