Apply now »

Transition Manager

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Your Role

Total Experience: 9-12 years only

  • Plan and implement end-to-end process definitions aligned with ITIL best practices and contractual requirements.
  • Perform gap assessments, facilitate process integration, conduct training, and maintain process documentation.
  • Guide and mentor team members, contribute to pre-sales activities, and ensure process compliance.
  • Perform gap analysis of client tool configurations, prepare SLA methodology documents, and coordinate with development teams during build phase.

Your Profile

  • Primary: ITSM Tools (ServiceNow, Jira), ITIL Foundation certification.
  • Secondary: MS Office Suite, Transition Reporting.Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management.
  • Familiarity with SLA concepts and ITIL framework.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Ref. code:  391263
Posted on:  14 Jan 2026
Experience Level:  Experienced Professionals
Contract Type:  Permanent
Location: 

Mumbai (ex Bombay), IN

Brand:  Capgemini
Professional Community:  Delivery Excellence

Apply now »