Solution Architect

Your Role

As a Marketing Operations Solution Architect, you will be responsible for designing and implementing comprehensive Marketing Business Processes Services solutions tailored to client needs. Your expertise in Businesses Processes Services such as Content Management Services, Creative Services, Digital Asset Management Services, Campaign Services, Demand Management Services, Social Media Management and Performance Marketing Measurement. You will collaborate with cross-functional teams—including Sales, Commercials, and Client Stakeholders—to deliver winning proposals and commercial strategies.

In this role you will play a key role in:

Solution Design:

• Develop end-to-end solutions aligned with client requirements and business objectives.

• Lead the entire proposal/RFP response process, including requirement analysis, solution design, technical identification (including AI-driven solutions), and pricing models.
• Review and validate FTE estimates and guide Workforce Management teams for accurate sizing
• Organize and review technical scope documentation for completeness and consistency

Commercial Strategy:

• Partner with Sales and Business Development teams to create compelling commercial proposals and pricing strategies.
• Demonstrate strong understanding of annuity business models and innovative pricing approaches.

Client Engagement:

• Interact with clients to understand needs, present solutions, and ensure successful deal closure.

Cross-Functional Collaboration:

• Work closely with product teams, commercials, transition teams, and partners for seamless solution delivery.

Market Analysis:

• Stay updated on industry trends, emerging technologies, and competitive landscapes to inform solution design and pricing strategies.

Documentation:

• Prepare and maintain solution documentation, technical specifications, and user guides in line with Capgemini methodology.

Market Analysis:

• Stay updated on industry trends, emerging technologies, and competitive landscapes to inform solution design and pricing strategies.

Documentation:

• Prepare and maintain solution documentation, technical specifications, and user guides in line with Capgemini methodology.

YOUR PROFILE

We seek high-caliber professionals with strong cross-sector experience who can operate at Manager/Sr. Manager level in a BPO/Outsourcing solution build environment (non-IT).

Competency Skills

• Deep knowledge of Marketing functions business processes delivery.
• Proficiency in Marketing Technologies, CRM systems, Data Analytics, and Cloud Platforms.
• Expertise in Digital Marketing strategies (SEO, SEM, Content Marketing, Social Media).
• Knowledge of Generative AI applications in marketing (AI-driven content creation, personalization).
• Strong understanding of pricing strategies (Managed Services, Outcome-based pricing, Competitive Analysis).
• Advanced Excel modeling and PowerPoint presentation skills.

Soft Skills

• Excellent verbal and written communication skills for diverse stakeholders.
• Strong analytical and problem-solving abilities with a proactive approach.
• Collaborative mindset and ability to thrive in fast-paced environments.

WHAT YOU'LL LOVE ABOUT WORKING HERE

• You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
• You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
• You will have the opportunity to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications.
• We’re committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work.
• Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internal sports events, yoga challenges, or marathons.
• At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.