Apply now »

Social Listening

Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology.  We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications.

Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community — and the world at large.

Your Role

Digital is changing everything about how consumer goods companies go to market.

In this role, you will:

  • Translate internal briefs into analytical projects (to include refining the initial brief and asking the right questions, working through potential hypothesis and storyboarding the output)
  • Conduct analysis using social listening and analytics tools (Brandwatch, Talkwalker, Unmetric, GA etc.) and be comfortable analysing a range of social media and business data
  • Write queries, create rules, custom filters, tags that fetch relevant results to address business questions
  • Arrange a follow-up meeting with internal business partners after they have received their analysis to ensure that it has been helpful, and document any scope for improvements to the service

Your Profile

  • Experience in an analytical role, using analytical tools and providing insight and recommendation based on analysis
  • Experience of insight generation and storytelling in a corporate context, and crafting clear, compelling messaging
  • Preference for data modelling or query building experience
  • Hands-on Expert in each step of the analytical process from ‘Data cleaning’ to ‘Data Exploration/Transformation’ to ‘Data visualisation’ to ‘Insights and Recommended Actions Communication’

What you will love about working here

  • We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
  • At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
  • Equip yourself with valuable certifications in the latest technologies such as Generative AI.

Equal Opportunities at frog

Frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.
Ref. code:  376495
Posted on:  14 Jul 2026
Experience Level:  Experienced Professionals
Contract Type:  Permanent
Location: 

Mumbai (ex Bombay), IN

Brand:  frog
Professional Community:  Creative & Design

Apply now »