ServiceNow Solutioner
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
What you'll love about working here ?
- You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group.
- You will also get personalized career guidance from our leaders.
- You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
- At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.
- You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group.
- You will also get personalized career guidance from our leaders.
- You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
- At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.
Your Role
- Drive customer discovery, align solution strategy with business needs, and deliver tailored ServiceNow value propositions.
- Design technical and functional solutions, estimate effort, and present clear demonstrations, POVs, and product walkthroughs.
- Translate business requirements into scalable ServiceNow solutions while maintaining demo environments and custom scripts.
- Act as a ServiceNow subject matter expert by staying updated on platform releases, trends, and contributing thought leadership.
- Collaborate with sales, product, engineering, and delivery teams, support solution responses, and mentor junior team members.
Your Profile
- Proven pre‑sales or solution consulting experience with strong knowledge of the ServiceNow platform and modules.
- Ability to simplify and communicate complex technical concepts for both technical and non‑technical stakeholders.
- Strong understanding of enterprise IT systems, cloud platforms, and digital transformation initiatives.
- Excellent presentation, communication, and interpersonal skills with customer‑facing experience.
- ServiceNow certifications, scripting familiarity (JavaScript), and experience with web technologies (REST/SOAP/HTML) are preferred.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Mumbai (ex Bombay), IN