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ServiceNow ITOM Developer

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 

Your Role

  • Configure and customize ITOM modules and workflows.
  • Develop integrations using APIs, MID servers, and other tools.
  • Troubleshoot ITOM configurations and ensure system performance.
  • Collaborate with stakeholders to align ITOM solutions with business needs.

Your Profile

  • 4-12 Years of IT expereince and minmimum 4 years of ServiceNow ITOM experience (Discovery, Service Mapping, Event Management).
  • Proficient in scripting (JavaScript, PowerShell, Python).
  • Strong knowledge of ITIL, APIs (REST/SOAP), and IT infrastructure.
  • ITOM module configuration and CMDB optimization. 

What you'll love about working here

  • We offer a range of career paths and internal opportunities within Capgemini group. 
  • You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
  • At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com
Ref. code:  341045
Posted on:  13 Mar 2026
Experience Level:  Experienced Professionals
Contract Type:  Permanent
Location: 

Mumbai (ex Bombay), IN

Brand:  Capgemini
Professional Community:  Cloud Infrastructure Management

Apply now »