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ServiceNow Developer

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 

Your Role

  • Experienced Business Analyst with strong exposure to ServiceNow SecOps SIR and ITSM processes.
  • Skilled in gathering, analyzing, and documenting business requirements from security and operational stakeholders.
  • Good understanding of Security Operations Center (SOC) processes, incident response lifecycle, and security governance.
  • Experienced in translating business requirements into functional specifications, user stories, workflows, and acceptance criteria.
  • Strong stakeholder management skills with the ability to collaborate with CISO teams, security analysts, compliance teams, and technical delivery teams.

Your Profile

  • Act as a bridge between business stakeholders and ServiceNow development teams to ensure successful SIR implementations.
  • Gather and formalize requirements related to security incident response workflows, playbooks, reporting, and automation.
  • Define functional specifications, process maps, use cases, and acceptance criteria for SecOps solutions.
  • Support integrations between ServiceNow SIR and security tools such as SIEM, vulnerability management, and threat intelligence platforms.
  • Ensure process alignment with security policies, compliance requirements, and operational readiness standards.

What you will love at Capgemini

  • Opportunity to collaborate with global security teams and gain exposure to diverse industries and business environments.
  • A culture that encourages continuous learning, professional development, and certification growth.
  • Ability to contribute to innovative cybersecurity and SecOps initiatives using modern ServiceNow capabilities.
  • Strong emphasis on teamwork, inclusion, and knowledge sharing aligns with my collaborative working style.
  • Opportunity to make a meaningful impact by helping clients strengthen their security incident response and compliance capabilities.

 

 

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com
Ref. code:  496945
Posted on:  13 Jul 2026
Experience Level:  Experienced Professionals
Contract Type:  Permanent
Location: 

Mumbai (ex Bombay), IN

Brand:  Capgemini
Professional Community:  Software Engineering

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