Infrastructure Monitoring Engineer - Grafana & ITOM
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your Role
- Set up and fine-tune thresholds, alerts, and dashboards across infrastructure layers using Grafana and other monitoring tools.
- Integrate monitoring tools with ITOM platforms such as ServiceNow ITOM.
- Optimize tool configurations to reduce alert noise and improve signal quality.
- Identify and implement automation opportunities across servers, storage, backup, databases, networks, and Azure environments.
- Collaborate with infrastructure and cloud teams to ensure full-stack visibility and end-to-end observability.
Your Profile
- 8+ years of experience in infrastructure monitoring, tool administration, or cloud operations.
- Hands-on experience with Grafana (primary skill), and secondary tools such as Zabbix, PagerDuty, ELK, and ServiceNow.
- Strong understanding of IT infrastructure components: servers, storage, backup, databases, and networks.
- Familiarity with ITOM integrations, automation, and observability best practices.
- Scripting knowledge (e.g., PowerShell, Python, Shell) for automation tasks.
- Experience with Azure Monitor and public cloud environments (IaaS, PaaS, SaaS).
What You Will Love Working at Capgemini
- Be part of a next-gen observability and automation team driving innovation.
- Work on mission-critical transformation programs across hybrid infrastructure and cloud platforms.
- Collaborate with global clients and diverse teams.
- Grow your skills in tool integration, automation, and cloud observability.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Mumbai (ex Bombay), IN Hyderabad, IN Bangalore, IN Mumbai (ex Bombay), IN