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HTE Engineeer || 6 to 9 Years || Mumbai

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Job Description -

JOB DESCRIPTION – 

• We are seeking a highly skilled and mo1vated High Touch Engineer to support our customer in the Mumbai region.

• The successful candidate will be responsible for providing excep1onal technical support and exper1se for Cisco’s Service Provider (SP) rou1ng products, ensuring high availability and performance of network infrastructure.

Key Responsibilities:

• Leads the technical deliverables of Expert Care services (HTEC) and first escala1on resource for HTTS CSE’s on reac1ve technical issues on assigned engagement(s).

• Collaborate with Cisco’s Technical Assistance Center (TAC), Engineering teams to resolve critical issues.

• Covers maintenance windows or any other pre-planned off-hours network ac1vity.

• Par1cipates in weekly customer SR review mee1ngs organised by HTOM.

Technical Expertise:-

• Strong knowledge of SP rou1ng protocols such as BGP, ISIS, OSPF.

• Strong knowledge of SP technologies such as MPLS, EVPN, SR-MPLS, SRv6, LDP, RSVP TE and QoS.

• Deep understanding of OSI, TCP/IP networking, IPv4/IPv6 stack.

• Expert level knowledge & Troubleshooting on Cisco SP platforms and so\ware- ASR9K, NCS, IOSXR

• Moderate to advanced knowledge of Network Automa1on and programmability, SDN transport, virtualisation.

 

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. 

Ref. code:  162750
Posted on:  7 Feb 2025
Experience Level:  Experienced Professionals
Contract Type:  Permanent
Location: 

Mumbai (ex Bombay), IN

Brand:  Capgemini Engineering
Professional Community:  Manufacturing & Operations Engineering

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