CCM Business Partner

Job Description

• To promote and apply commercial best practice throughout the life of a client engagement to drive value from the account.
• You will be responsible for ensuring Capgemini’s compliance with the contract, providing advice on commercial and contractual matters to the sales and delivery teams and applying Capgemini’s commercial best practice in the day-to-day management and administration of the account.
• Ensure the delivery team understands the contractual obligations and provides advice and guidance to the team on all matters relating to the contract.
• Ensure that contractual obligations are fulfilled such that revenue and margin are maximized and that costs are reduced. Proactively suggests options to drive out costs and to increase revenue and margin.
• Reduce risk, increase best practice across the delivery teams.
• Manage and resolve conflict to avoid disputes escalating.
• Participate in and/or lead senior level negotiations with both internal and external customers with the introduction of scope or other changes, new business lines and the renewals of existing customer contracts.
• Drafting of contractual documents
• Setting up of contract and commercial management processes for delivery team
• Advising delivery leadership on how to manage the contractual scope within the boundary conditions and the strategic aspects of risk embedded in the contract.
• Managing contractual documentation
• Monitoring and managing contract compliance, including proactively working with the client, third party suppliers and internal stakeholders to resolve contractual issues/ disputes.
• Maintaining the contract through an efficient change management process to represent the dynamic execution environment
• Understand the contractual risks and manage on-going mitigation
• Supplier performance review and report card
• Drive contract governance with third party suppliers and client counterparts
• Contract and Commercial monitoring and reporting
• Client and Supplier interface for all commercial and contractual matters
• Engage with Delivery team for all commercial issues and ensure optimum financial performance of the account
• Manage contract change and keep pricing schedule updated
• Support account in preparation of Budget/Forecasting/Actual financial analysis

Required Skills

• Excellent communication skills
• Thorough understanding of key legal, financial and delivery principle
• Expertise in managing global contracts
• Extensive experience in managing third party contracts
• Experience in dealing with senior client and supplier representatives (typically CxO).
• Significant contract management experience in post-sales environment. Leadership in all contractual matters with internal stakeholders and customer counterparts for large
• Application Development programs and/or Application Outsourcing contracts
• Deliverables and Obligations Management, Contract Awareness, Contract Briefing, Contract Queries, Dispute Resolution and Management, Drafting of SoW, CCNs, Teaming Agreements, etc. Pre and Post Sales Contract and Commercial Management, Commercial Support related to Contracts, Contract Negotiation, MSA Finalization Support, Commercial Support, Contract/Commercial Deal shaping

Location and Experience

• Work Location - Airoli, Mumbai
• Work Module - Hybrid (3 days in a week from Office)
• Experience - 5 to 12 years of experience
• Industry Preference - IT/ ITES