ServiceNow Architect

Your Role

Please note that our office will be closed from 20 December 2025 and will reopen on 12 January 2026. Screening and shortlisting for this position will commence after our office reopens following the scheduled shutdown period. We appreciate your patience and encourage you to submit your application during this time.

Provide expertise and delivery of ServiceNow based consulting initiatives 

Communicate technical problems and solutions to both technical and non-technical audiences 

Ability to convey complex technical concepts in understandable business terms  

Participate in business stakeholder workshops and showcases  

Provide Subject Matter Expertise

Your Profile

Knowledge of best practice OOTB ServiceNow ITSM and/or other relevant ServiceNow application configuration (CIS ITOM)  

Experience in providing creative solutions to business problems and working with ServiceNow, IT Service Management (ITIL) processes including Asset Management, metrics and key performance indicators 

Team collaboration and communication skills 

Excellent documentation and presentation skills 

Ability to mentor/lead junior team members

What you’ll love about working here

• You will be a part of a diverse collective of free-thinkers, entrepreneurs and industry experts. You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for growth.
• We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.
• At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.
• We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a Peer Recognition Portal called ‘Celebrate’.

Apply today!