Scrum Master

This role combines the leadership, facilitation, and delivery focus of a Scrum Master with the analytical and stakeholder engagement expertise of a Business Analyst. You will play a critical role in driving successful outcomes across agile delivery teams, ensuring business needs are understood, prioritised, and translated into value-driven solutions.

As a trusted advisor, you will foster a high-performing team environment, promote Agile best practices, and help teams navigate complex organisational challenges while maintaining a strong focus on delivery, quality, and continuous improvement.

Key responsibilities include:

• Lead the elicitation, analysis, documentation, and validation of business requirements through stakeholder workshops, interviews, and collaborative discovery sessions.
• Translate business needs into high-quality user stories, process models, functional requirements, and clear acceptance criteria that enable successful solution delivery.
• Facilitate Agile ceremonies including sprint planning, stand-ups, backlog refinement, reviews, and retrospectives, ensuring teams remain focused on delivering business value.
• Partner with Product Owners and the wider team to maintain, prioritise, and refine the product backlog, balancing strategic objectives, customer needs, and delivery commitments.
• Maintain end-to-end traceability between business requirements, solution design, testing activities, and intended business outcomes.
• Coach and support delivery teams in Scrum, SAFe, and enterprise agility practices, fostering a culture of continuous improvement, accountability, transparency, and collaboration.
• Build strong relationships with stakeholders across all levels of the organisation, providing clear communication, managing expectations, and facilitating consensus on complex issues and priorities.
• Use data, evidence, and critical thinking to identify risks, resolve impediments, support decision-making, and provide guidance on governance, audit, and risk-related matters where required.

• Experience leading Agile delivery teams to achieve continuous, high-quality outcomes with a strong focus on customer value and business benefits.
• Proven ability to identify, manage, and mitigate business and delivery risks across complex programmes and projects.
• Strong business analysis skills, including gathering, analysing, documenting, and validating business requirements.
• Experience facilitating workshops, stakeholder interviews, and engagement sessions to understand business needs and drive consensus.
• Ability to translate business requirements into user stories, process maps, functional specifications, and acceptance criteria.
• Skilled in facilitating Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement, while providing clear visibility of delivery progress.
• Experience managing dependencies, removing delivery impediments, and escalating risks or blockers to ensure successful outcomes.
• Ability to work closely with Product Owners, Hub Leads, and delivery teams to support backlog management, prioritisation, solution design discussions, and product demonstrations.
• Strong capacity planning and stakeholder management skills, balancing demand, team capacity, and delivery priorities while reducing key-person dependencies.
• Experience contributing to business planning, project reporting, and resource management.
• Strong communication and relationship-building skills, with the ability to work effectively across business and technical teams.
• Commitment to fostering a positive team culture, mentoring others, and supporting capability development.
• Experience working within large-scale Agile or Scaled Agile environments, delivering outcomes in fast-paced and complex organisations.
• Understanding of governance, compliance, and organisational policies, including financial management, and regulatory requirements.

This role is based in Melbourne, with a requirement of working 2-3 days within our office each week.

What you will love about working here:

• You will be a part of a diverse collective of free-thinkers, entrepreneurs, and industry experts. You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for career growth.
• We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.
• At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.
• We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a Peer Recognition Portal called ‘Celebrate’.
• We don’t just believe in inclusion we actively go out to making it a working reality. Driven by our core values and ‘Inclusive future for all’ campaign, we build environments where you can bring your whole self to work.