C2C Dispute Management Process Expert - B

Job Description

Role based in BSv organisation. Leveraging deepening knowledge of Dispute Management, The Dispute Management Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their deepening domain expertise means they collect the proofs of dispute validity and initiates resolving actions as appropriate

Job Description - Grade Specific

Operating in at Junior – Mid Junior level in a Finance support/professional role Operating as a Finance specialist supporting small and medium sized finance exercises Will be building skills for a more specialized Finance service. May start to manage others. Manage working relationships with stakeholders for the business areas supported Able to act on own initiative but will require supervision