Programme Manager

Job Title: Programme Manager

Location: Manchester/Knutsford

Role Overview

We are seeking an experienced Programme Manager to lead and deliver complex, large‑scale business transformation programmes. This role requires deep expertise in financial services, end‑to‑end programme delivery, stakeholder management, and governance across multiyear, multi‑workstream initiatives. The ideal candidate will drive strategic outcomes, ensure alignment, and lead delivery across business, technology, and operational streams.

Hybrid working:

The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Your Role

• Lead end‑to‑end delivery of large‑scale business programmes, ensuring scope, timelines, budgets, and quality standards are consistently met.
• Drive programme planning, roadmap creation, RAID management, and governance activities in alignment.
• Manage multiple cross-functional workstreams, including Business Operations, Technology, Risk, Compliance, and external partner teams.
• Partner with senior stakeholders (MD/Director level) to define outcomes, success measures, and alignment with overall organisational strategy.
• Lead business readiness activities including operating model design, process improvements, and change adoption.
• Oversee programme financials, including budgeting, forecasting, benefit realisation, and cost control.
• Provide clear, structured reporting through steering committees, PMOs, and senior executive forums.
• Identify and manage risks, issues, and dependencies, implementing proactive mitigation plans.
• Ensure all programme documentation, controls, and governance adhere to regulatory, audit, and compliance requirements.
• Mentor and guide project managers and cross-functional delivery teams to promote consistent delivery excellence.

Your Job

Required Skills & Experience

• 10–15 years of programme management experience within financial services, ideally within a global bank.
• Proven track record delivering large-scale, complex transformation programmes such as:
  • Regulatory change
  • Operating model transformation
  • Payments, risk, or controls programmes
  • Customer journey or digital transformation
• Strong experience working in structured governance environments (e.g., BCF, PRINCE2, MSP, Agile/Hybrid).
• Exceptional stakeholder management and communication skills, with experience influencing senior leadership.
• Deep understanding of banking processes, risk and control frameworks, and the regulatory landscape.
• Expertise in business case development, benefits realisation, portfolio insights, and financial governance.
• Strong decision‑making ability with the capability to navigate ambiguity and drive outcomes across global teams.
• Excellent analytical and problem‑solving skills, with the ability to simplify and present complex data for executive audiences.

Good to Have

• Experience working on UK regulatory or compliance‑driven programmes.
• Exposure to technology-enabled transformation, digital platforms, or data‑led initiatives.
• Professional certifications such as PMP, MSP, Agile/Scrum, Lean Six Sigma, or equivalent.

We are a Disability Confident Employer:

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability, and 
• Meet the minimum essential criteria for the role.

Please opt in during the application process.

Make It Real (what does it mean for you):

• You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation.  We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. 
  To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
• You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
• You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.

Why you should consider Capgemini:

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts.  We find new ways technology can help us reimagine what’s possible.  It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future.  By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini:

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com