PM Automation

PM Automation

Description: Responsible for driving the implementation of automated service provisioning, orchestration, monitoring, and operational workflows.

Coordinates cross-functional teams, vendors, and stakeholders to ensure seamless integration of automation solutions aligned with TM Forum standards and cloud-native architectures. Ensures delivery timelines, budget, and quality while enabling zero-touch operations and improved service efficiency.

Requires strong experience in OSS/BSS environments, project management, and network/service automation (SDN/NFV, APIs), with the ability to manage complex, multi-partner programs.

OSS/BSS & Telecom Knowledge

• Solid understanding of OSS/BSS processes (FCAPS, service lifecycle management)
• Familiarity with TM Forum frameworks (eTOM, Open APIs)
• Experience in telecom, satellite, or network environments

Automation & Technology

• Knowledge of:
  • Service orchestration platforms
  • SDN/NFV and network automation
  • APIs, microservices, and integration frameworks
• Understanding of cloud environments (Azure, AWS, private cloud)

Integration & Systems Thinking

• Experience with complex system integration across multiple domains
• Ability to bridge business requirements and technical implementation

Job Description - Grade Specific

Focus on Connectivity and Network Engineering. Fully competent in own area. Acts as a key contributor in a more complexor critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward.