UK L&D - Learning Programme Manager

About the job you’re considering

As a UK L&D Programme Manager, you will ultimately be responsible for the day-to-day execution of both facilitated and digital learning programmes that are assigned to you. These programmes could deliver learning across the full scope of skill dimensions and learning will range from Early Careers all the way through to our most senior executives. You will be hands-on and the ‘face’ of the programme to the teams outside of L&D. You will report into the Delivery Manager.As the touchpoint for all queries from LBPs, Learners, 3rd Party Suppliers and Facilitating teams and key sponsors, you will manage the end-to-end Support and Delivery of UK programmes in person and virtually.The Reporting and Analytics element of your role requires analysis of feedback and insights that will improve delivery of our programmes channelled to the relevant teams.

The Facilitation aspect involves collaborating with the Business, LBPs and programme facilitators to ensure a best-in-class learning experience is provided consistently every time. From first touchpoint registration to completion surveys and reporting. You will be the main point of contact for venues and external partners.

You will also take ownership of the financial tracking of delivery such as budgeting, forecasting, and programme-related reports, and play an integral role in helping the learning teams identify and implement ways to increase participation and engagement for our programmes.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, external venues, and your home; noting that you will be unable to work at home 100% of the time.If you are successfully offered this position, you will go through a series of pre-employment checks, including:
identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).

Your role

As a flexible and agile team member, you will be working across several departments simultaneously to facilitate and manage multiple elements of our programme delivery. One day you could be checking that all programme prerequisites such as the course summary, documentation, facilitator list, contracts and equipment needs, are in place, and another you may be focused on preparing and conducting briefing calls with facilitators, speakers, and other key players in programme delivery.

The next day you might be focusing on gathering KPI data required to demonstrate the impact of the learning programme.You could be sharing best practice across the learning function; organising programme-related communications with your team; consulting with the designers on potential programme tweaks and then arranging venues for the physical delivery of the programmes.Each day presents a diverse set of opportunities, challenges and tasks, with your primary focus on the monitoring, and effective delivery of our world-class learning programmes.

You can bring your whole self to work. At Capgemini, equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone. 

Your skills and experience

• You are proficient in using programme management tools and techniques, preparing documentation and reporting analytics using the MS Office suite.
• You confidently anticipate the needs and expectations of your specific audience.
• You can engage and influence others with the confidence to orchestrate people more senior than you during programme delivery.
• Your written and verbal presentation skills are second to none.
• You take ownership of tasks up to their completion.
• You will be focused on delivering the best learner and business experience every time, you are the face of learning to many of the people you come into contact with.
• While you are great at getting the big picture, you still have a keen eye for detail.
• A self-motivated and well-organised individual, you meet your targets with agility.
• You will be at ease managing multiple activities and tasks at once, deploying excellent time management and organisational skills. You will be unflustered when late changes or unplanned things happen.
• Flexible, with a can-do attitude, you thrive in complex environments and easily switch between working collaboratively, independently, with cross-functional teams, or remotely.
• Focused on supporting the team achieve their common objective, you can spot opportunities for innovation.
• You are a team player, offering help, support, bringing the fun and willing to go above and beyond for your colleagues.

Your security clearance

To be successfully appointed to this role you will need to undergo Baseline Personnel Security Standard checks.
There are no nationality or residency restrictions, although if you have resided outside of the UK within the last 3 years, further checks may be required.
There are other criteria and checks required for BPSS, and throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

What does ‘Get The Future You Want ‘ mean for you?

You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.

You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation.  We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. 
To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts.  We find new ways technology can help us reimagine what’s possible.  It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future.  By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. 

Get The Future You Want | www.capgemini.com