TECHNICAL BUSINESS ANALYST

Job Title: Technical Business Analyst

Location: London/Northampton

Role Overview

As a Technical Business Analyst, you will play a vital role in supporting the Scheme to navigate change and achieve its strategic objectives. You will be a key contributor within an agile product team, helping to deliver business improvements and high‑quality digital products.

Working closely with the Product Manager, Business Change Manager, and Engineering teams, you will translate business needs into clear, actionable requirements and ensure that solutions are aligned to business outcomes, security, and data standards.

Hybrid working:

The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Key Responsibilities

Requirements Management

• Develop a strong understanding of business objectives and problem statements for each initiative before beginning requirements gathering.
• Support the Product Manager in reframing problems where clarification or refinement is required.
• Facilitate structured workshops, interviews, and discovery sessions to identify and analyse business needs.
• Translate analysis into high‑quality user stories with clear, testable acceptance criteria, fully covering:
  • Happy paths
  • Unhappy paths
  • Exceptions
  • Edge cases
• Apply FSCS standard frameworks when documenting requirements.
• Ensure requirements are validated, understood, and formally signed off by:
  • Subject Matter Experts (SMEs)
  • Technical Design Authority (TDA)
  • Other key stakeholders
• Embed a security‑by‑design and data‑by‑design approach, enabling early impact assessment and engagement with specialist teams.

Agile Delivery Support

• Work closely with the Product Manager and Engineering Manager to ensure:
  • Requirements are well‑defined and ready for development
  • Backlog items are appropriately prioritised
  • Work aligns to agreed business outcomes
• Contribute to product backlog management and prioritisation by providing high‑quality analysis to support informed decision‑making.
• Support refinement, sprint planning, and other agile ceremonies, ensuring changes are development‑ready.
• Assist with handover to testers and operational SMEs, including support during User Acceptance Testing (UAT).

We are a Disability Confident Employer:

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability, and 
• Meet the minimum essential criteria for the role.

Please opt in during the application process.

Make It Real (what does it mean for you):

• You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation.  We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. 
  To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
• You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
• You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.

Why you should consider Capgemini:

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts.  We find new ways technology can help us reimagine what’s possible.  It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future.  By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini:

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com