Senior Manager - Criminal Justice

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At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Your role:

The criminal justice system is undergoing significant transformation as organisations respond to increasing demand, workforce pressures, changing user expectations and the opportunities presented by digital, data and AI
At Capgemini Invent, we work with organisations across criminal justice and the wider public sector to shape and deliver complex transformation. Our work spans strategy and operating model, service transformation, digital and data, technology-enabled change, organisational transformation and the development of new capabilities and services.

We are looking for an experienced Senior Manager with a strong consulting background and previous experience supporting organisations across the criminal justice sector. You will bring a strong understanding of the environment in which justice organisations operate, ideally gained through consulting engagements supporting their transformation, digital, data or technology agendas.

This is more than a programme delivery role. You will take on significant account leadership and business development responsibility for strategic criminal justice clients, working with senior stakeholders to understand their priorities, identify where Capgemini can add value, and drive, own and shape business development and growth strategies.

Alongside this client leadership role, you will contribute more broadly to the growth of our Policing and Justice business, connecting relevant capabilities, propositions, experience and people from across Capgemini to client priorities.

This position will give you the opportunity to:

• Lead and shape strategy for strategic criminal justice departments and executive agencies, developing a clear understanding of client priorities, challenges and transformation agendas.
• Own and drive business development, identifying, shaping and progressing opportunities from early client engagement through to proposition development, pursuit and mobilisation.
• Build trusted relationships with senior client stakeholders across policy, operations, transformation, digital, data and technology.
• Bring a consulting perspective to complex challenges across the criminal justice system, helping clients improve services, operational outcomes and productivity.
• Connect Capgemini’s capabilities across strategy, transformation, data, AI, digital, cloud and technology to tangible client challenges and outcomes.
• Shape compelling propositions, proposals and bids, bringing together multidisciplinary teams from across Capgemini.
• Support the delivery of strategically important programmes, providing senior oversight and ensuring successful delivery strengthens long-term client relationships.
• Contribute to the wider development and growth of our Policing and Justice business, including propositions, campaigns, market development and strategic pursuits.
• Develop our people and strengthen the sector knowledge and consulting capability of the wider team.

Your profile:

We are looking for an established consulting leader who combines relevant criminal justice sector experience with strong commercial judgement and the ability to develop trusted senior client relationships.

Ideally, you will bring:

• Significant consulting experience, ideally within a major consultancy or professional services organisation, with a track record of shaping and delivering complex transformation.
• Previous experience supporting criminal justice organisations, particularly across transformation, operating model, digital, data or technology agendas.
• A strong understanding of the criminal justice landscape and the operational and transformation challenges facing justice organisations, with the ability to translate these into credible opportunities.
• Demonstrable account growth and business development experience, including developing account strategy, originating opportunities, shaping propositions and leading complex pursuits.
• A track record of developing trusted relationships with senior client stakeholders and using those relationships to understand priorities and shape relevant responses.
• Experience bringing together multidisciplinary consulting and technology capabilities to solve complex client problems.
• Strong commercial judgement and the ability to balance client outcomes, delivery credibility and sustainable account growth.
• Excellent written, verbal and presentation skills, with the confidence to engage effectively at senior levels.
• A collaborative, self-starting approach and willingness to work across organisational boundaries to bring the best capabilities to the client.
• Current UK Security Check (SC) clearance, reflecting the nature of the client environments and assignments this role will support.
• Flexibility to travel to client locations as required.

YOUR RESPONSIBILITIES

As a Senior Manager within our Criminal Justice business, your responsibilities will include:

• Developing and owning business development and growth strategies for strategic criminal justice clients.
• Building a detailed understanding of clients’ strategic priorities, operational challenges, transformation agendas and emerging needs and translating these into focused account priorities.
• Creating and maintaining strong relationships with senior stakeholders and positioning Capgemini as a credible, trusted transformation partner.
• Identifying and shaping opportunities across strategy, operating model, service transformation, digital, data, AI, technology and organisational transformation.
• Bringing together the right capabilities from across Capgemini to respond to client priorities and complex, cross-cutting challenges.
• Leading major proposals and pursuits, ensuring our responses demonstrate a strong understanding of the client, differentiated thinking and credible routes to delivery.
• Providing senior leadership and oversight to strategically important engagements, maintaining a strong connection between successful delivery, client outcomes and future account development.
• Working alongside colleagues across the wider Policing and Justice business to develop reusable propositions, credentials and market perspectives.
• Contributing to the development of our people, helping colleagues deepen their understanding of criminal justice clients, the sector and its transformation priorities.
• Maintaining a strong understanding of developments across criminal justice, public service transformation, digital, data and emerging technology, and applying those insights to client conversations and account strategy.

What you'll love about working here:

At Capgemini Invent, you’ll join a team that sits at the intersection of strategy, technology, data, and transformation, helping some of the world’s leading organisations solve complex challenges and deliver meaningful change. We offer the opportunity to work on high-impact projects across industries, collaborate with talented and diverse colleagues, and leverage the global scale and capabilities of the wider Capgemini Group. Our culture encourages innovation, continuous learning, and entrepreneurial thinking, empowering individuals to develop their careers while making a tangible difference for clients and society. Whether you are shaping business strategy, driving digital transformation, or designing future-ready solutions, Capgemini Invent provides an environment where curiosity, creativity, and ambition can thrive.

Need to know:

At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work.
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:
 

• Declare they have a disability, and
• Meet the minimum essential criteria for the role.

Please opt in during the application process.

CSR:

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about.  In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year.  When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London, Bristol, Manchester, Newcastle or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent on the grade and on company and personal performance.

About Capgemini:

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.

Make it real. | www.capgemini.com